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Message-ID: <8ea3897e6c2b36b1@8ab34f4fce2b0aac>
Date: Mon, 18 Mar 2024 09:40:43 -0700
Subject: RE:Please contact the customer - My order is delayed   #Ref 20240315003220705
From: "info@designerliving.com" <info@designerliving.com>
To: "a-0A84A81006DC48968DF30363C44DBE08@relay.walmart.com" <a-0A84A81006DC48968DF30363C44DBE08@relay.walmart.com>
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<p><br/></p><p>Hello=20<span=20style=3d"text-wrap:=20wrap;">Janell&nbsp;</s=
pan>/=20Walmart-</p><p>&nbsp;</p><p>Thank=20you=20for=20your=20email.=20We=
=20are=20sorry=20to=20hear=20your=20order=20has=20not=20arrived.=20Unfortun=
ately,=20we=20cannot=20see=20further=20into=20FedEx&#39;s=20system=20as=20t=
o=20why=20there=20have=20been=20no=20scans=20for=20this=20package;=20theref=
ore,=20we=20have=20opened=20a=20lost=20package=20investigation=20with=20Fed=
Ex.=20Generally,=20this=20will=20take=20anywhere=20between=201-8=20business=
=20days=20to=20resolve;=20however,=20it=20can=20be=20completed=20sooner.=20=
Once=20FedEx=20completes=20their=20investigation,=20they=20will=20notify=20=
us=20of=20the=20results;=20and=20we=20in=20turn=20will=20contact=20you=20wi=
th=20an=20update.=20We=20appreciate=20your=20patience=20while=20the=20inves=
tigation=20is=20in=20progress.=20Thank=20you!</p><p><br/></p><p>Sincerely,<=
/p><p>Jerson</p><p>Designer=20Living=20Customer=20Service</p><p>info@design=
erliving.com</p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p><p>Dear=20Designer=20Livin=
g=20Inc.&nbsp;</p><p><br/></p><p>**=20THIS=20IS=20AN=20ESCALATION=20**</p><=
p><br/></p><p>This=20is=20Walmart=20Customer=20Care,=20contacting=20you=20o=
n=20behalf=20of=20the=20customer=20for=20the=20order=20below.=20The=20custo=
mer=20is=20receiving=20a=20copy=20of=20this=20message.</p><p><br/></p><p><s=
trong>=20Customer=20Name:</strong>&nbsp;Janell=20Malik</p><p><strong>Custom=
er=20Order=20Number:</strong>&nbsp;200011497318456</p><p><strong>Purchase=
=20Order=20No:</strong>&nbsp;108904347584140</p><p><strong>=20Reason=20for=
=20Contact:=20</strong>&nbsp;My=20order=20is=20delayed</p><p><strong>=20Ite=
m=20name/number:=20</strong>&nbsp;=20Comfort=20Spaces=203-Piece=20Twin/Twin=
=20XL=20Cotton=20Comforter=20Sets=20Geometric=20Design=20Bedding=20Set=20Gr=
ay/1345158492</p><p><strong>=20Agent=20message:=20</strong>&nbsp;=20My=20or=
der=20is=20delayed.=20Please=20let=20me=20know=20its=20status.</p><p><br/><=
/p><p><br/></p><p><strong>What=20you=20need=20to=20do=20now:</strong></p><p=
>1.=20Reply=20to=20this=20message=20to=20contact=20the=20customer,=20and=20=
do=20so=20within=2048=20hours,=20per=20the=20guidelines=20outlined=20in=20t=
he=20<a=20href=3d"https://sellerhelp.walmart.com/s/guide?article=3d00000640=
2#Customer_Service_Requirements">Marketplace=20Seller=20Customer=20Care=20R=
equirements.</a>=0d=0a=20<br/>=202.=20If=20there=20has=20been=20no=20reply=
=20to=20this=20communication=20within=2048=20hours,=20Walmart=20may=20proac=
tively=20refund=20the=20customer.</p><p><br/></p><p><br/></p><p>Thank=20you=
,&nbsp;<br/>=20Your=20Walmart=20Customer=20Care=20Team</p><p><br/></p><p><i=
mg=20width=3d"1px"=20height=3d"1px"=20alt=3d""=20src=3d"http://cccp.relay.w=
almart.com/o/eJwczEFKxTAQANDTNMsymZlOk0UWNa0g_IXoCWIy-Qb6U6hF8faCF3glpErCaj=
TY2cLE6J01n2FGtZW1ZPBAFqtO5GTKKB64-FRNCwjIQHZCZM92JKWcK9UP0SKe5oHh1D39jj9pf=
6TzGvPxMK3nVrRfLyXA4nhxFkDWyM6LW58JSCgyr08bOHOG1usxMBT9aveu596-W7__O1eIMb4O=
tLxvt9v29hcAAP__DrM4ew"/></p>
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