MIME-Version: 1.0
Message-ID: <82da2a8a2d6c8104@aec522ba4fb545bd>
Date: Fri, 15 Mar 2024 07:13:33 -0700
Subject: RE:Re: Re: Re: Please contact the customer - Other Reason #Ref 20240206003118804
From: "info@designerliving.com" <info@designerliving.com>
To: "c-899ED8BB814F424B8D9D8C601E640BE0@relay.walmart.com" <c-899ED8BB814F424B8D9D8C601E640BE0@relay.walmart.com>
Content-Type: multipart/mixed;
	boundary="5e797fb1.ae01.47f6.b8cf.856d42f3b4c8"


--5e797fb1.ae01.47f6.b8cf.856d42f3b4c8
Content-Type: multipart/alternative;
	boundary="4ba4c134.c6a6.48c9.8031.5d1a927091b8"


--4ba4c134.c6a6.48c9.8031.5d1a927091b8
Content-Type: text/plain;
	charset="utf-8"
Content-Transfer-Encoding: quoted-printable


--4ba4c134.c6a6.48c9.8031.5d1a927091b8
Content-Type: text/html;
	charset="utf-8"
Content-Transfer-Encoding: quoted-printable

<p>Hello=20Silvia-</p><p><br/></p><p>Thank=20you=20for=20that=20information=
.=20Can=20you=20provide=20us=20the=20return=20tracking=20number=20so=20that=
=20we=20can=20track=20the=20package=20if=20it=20was=20returned=20in=20our=
=20warehouse?</p><p><br/></p><p>Sincerely,</p><p>Kyle</p><p>Designer=20Livi=
ng</p><p>info@designerliving.com</p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p><p>Yes.=
=20FedEx=20came=20by=20to=20pick=20it&nbsp;up=20&amp;=20my=20sister=20has=
=20a=20house=20camera=20to=20show=20proof=20of=20the=20pick=20up.</p><p><br=
/></p><p>On=20Mon,=20Feb=2019,=202024,=205:11=20PM=20Designer=20Living=20In=
c.=20&lt;<a=20href=3d"mailto:s-899ED8BB814F424B8D9D8C601E640BE0@relay.walma=
rt.com">s-899ED8BB814F424B8D9D8C601E640BE0@relay.walmart.com</a>&gt;=20wrot=
e:<br/></p><blockquote=20class=3d"gmail_quote"=20style=3d"margin:0=200=200=
=20.8ex;border-left:1px=20#ccc=20solid;padding-left:1ex"><p=20style=3d"marg=
in-top:5px;margin-bottom:5px;margin-left:0in"><span=20style=3d"font-family:=
&#39;Calibri&#39;,&#39;sans-serif&#39;;color:black">Hello=20Silvia-</span><=
/p><p=20style=3d"margin-top:5px;margin-bottom:5px;margin-left:0in;font-vari=
ant-ligatures:normal;font-variant-caps:normal;text-align:start;word-spacing=
:0px"><span=20style=3d"font-family:&#39;Calibri&#39;,&#39;sans-serif&#39;;c=
olor:black">&nbsp;</span></p><p=20style=3d"margin-top:5px;margin-bottom:5px=
;margin-left:0in;font-variant-ligatures:normal;font-variant-caps:normal;tex=
t-align:start;word-spacing:0px"><span=20style=3d"font-family:&#39;Calibri&#=
39;,&#39;sans-serif&#39;;color:black">Kindly=20note=20we=20show=20record=20=
of=20a=20return=20back=20to=20our=20warehouse=20for=20the=20item=20ordered.=
&nbsp;&nbsp;<span=20style=3d"font-family:&#39;Calibri&#39;,&#39;sans-serif&=
#39;;color:#0d0d0d;background:white">However,=20it=20appears=20the=20return=
=20was=20cancelled=20with=20Walmart=20due=20to=20it=20exceeding=20the=20ret=
urn=20period=20stipulated=20by=20Walmart=20and=20Designer=20Living.&nbsp;=
=20Could=20you=20please=20clarify=20whether=20you=20returned=20the=20item=
=20in-store=20at=20Walmart=20or=20shipped=20it=20back=20to=20Designer=20Liv=
ing?&nbsp;=20If=20it=20was=20shipped,=20kindly=20provide=20the=20return=20t=
racking=20number=20so&nbsp;=20we=20can=20track=20the=20shipment.=20Your=20c=
ooperation=20and=20understanding=20is=20greatly=20appreciated.=20Thank=20yo=
u.</span></span></p><p=20style=3d"margin-top:5px;margin-bottom:5px;margin-l=
eft:0in;font-variant-ligatures:normal;font-variant-caps:normal;text-align:s=
tart;word-spacing:0px"><span=20style=3d"font-family:&#39;Calibri&#39;,&#39;=
sans-serif&#39;;color:black">&nbsp;</span></p><p=20style=3d"margin-top:5px;=
margin-bottom:5px;margin-left:0in;font-variant-ligatures:normal;font-varian=
t-caps:normal;text-align:start;word-spacing:0px"><span=20style=3d"font-fami=
ly:&#39;Calibri&#39;,&#39;sans-serif&#39;;color:black">Sincerely,</span></p=
><p=20style=3d"margin-top:5px;margin-bottom:5px;margin-left:0in;font-varian=
t-ligatures:normal;font-variant-caps:normal;text-align:start;word-spacing:0=
px"><span=20style=3d"font-family:&#39;Calibri&#39;,&#39;sans-serif&#39;;col=
or:black">Helita</span></p><p=20style=3d"margin-top:5px;margin-bottom:5px;m=
argin-left:0in;font-variant-ligatures:normal;font-variant-caps:normal;text-=
align:start;word-spacing:0px"><span=20style=3d"font-family:&#39;Calibri&#39=
;,&#39;sans-serif&#39;;color:black">Designer=20Living</span></p><p=20style=
=3d"margin-top:5px;margin-bottom:5px;margin-left:0in;font-variant-ligatures=
:normal;font-variant-caps:normal;text-align:start;word-spacing:0px"><span=
=20style=3d"font-family:&#39;Calibri&#39;,&#39;sans-serif&#39;;color:black"=
><a=20href=3d"mailto:info@designerliving.com"=20target=3d"_blank"><span=20s=
tyle=3d"color:black">info@designerliving.com</span></a></span></p><p><br/><=
/p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d</p><p><br/></p><p>I=20did=20return=20it=20&amp;=20you=20=
rejected&nbsp;it.=20I=20want=20my&nbsp;money=20back</p><p><br/></p><p>On=20=
Tue,=20Feb=2013,=202024,=209:09=20AM=20Designer=20Living=20Inc.=20&lt;<a=20=
href=3d"mailto:s-899ED8BB814F424B8D9D8C601E640BE0@relay.walmart.com"=20targ=
et=3d"_blank">s-899ED8BB814F424B8D9D8C601E640BE0@relay.walmart.com</a>&gt;=
=20wrote:<br/></p><blockquote=20class=3d"gmail_quote"=20style=3d"margin:0=
=200=200=20.8ex;border-left:1px=20#ccc=20solid;padding-left:1ex"><p>Hello&n=
bsp;Silvia/=20Walmart-</p><p><br/></p><p>Designer=20Living=20has=20a=20stri=
ct=2030=20day=20return=20policy.=20The=20return=20policy=20starts=20on=20th=
e=20day=20the=20package=20was=20delivered.=20This=20order=20was=20delivered=
=20on=2011/23/2023=20and=20is=20over=20a=20month=20late=20on=20our=20return=
=20policy.=20We=20apologize=20for=20the=20circumstances.</p><p><br/></p><p>=
Sincerely,</p><p>Kyle</p><p>Designer=20Living</p><p><a=20href=3d"mailto:inf=
o@designerliving.com"=20target=3d"_blank">info@designerliving.com</a></p><p=
>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d</p><p><br/></p><p>So=20you=20keep=20my=20money=20&amp;=20th=
e=20mattress???!!!=20I=20want=20my=20refund!!!</p><p><br/></p><p>On=20Tue,=
=20Feb=206,=202024,=209:21=20AM=20<a=20href=3d"mailto:info@designerliving.c=
om"=20target=3d"_blank">info@designerliving.com</a>=20&lt;<a=20href=3d"mail=
to:s-899ED8BB814F424B8D9D8C601E640BE0@relay.walmart.com"=20target=3d"_blank=
">s-899ED8BB814F424B8D9D8C601E640BE0@relay.walmart.com</a>&gt;=20wrote:<br/=
></p><blockquote=20class=3d"gmail_quote"=20style=3d"margin:0=200=200=20.8ex=
;border-left:1px=20#ccc=20solid;padding-left:1ex"><p>You=20have=20a=20messa=
ge=20from=20Designer=20Living=20Inc.=20-=20Walmart.com=20&nbsp;</p><p><br/>=
</p><hr/><p><br/></p><p><strong>=20Sales=20Order=20Id:=20</strong>&nbsp;200=
011565587876</p><p><strong>=20Item:=20</strong>&nbsp;=20510=20Design=20Quil=
ted=20Upholstered=20Platform=20Full=20Size=20Bed=20Frame=20with=20Headboard=
=20Wooden=20Charcoal,=20Size:=20Full,=20Actual=20Color:=20Charcoal</p><p><b=
r/></p><p><br/></p><p>Hello=20Silvia/=20Walmart=20Team-</p><p>&nbsp;</p><p>=
Thank=20you=20for=20your=20email.&nbsp;=20Unfortunately,=20your=20return=20=
request=20is=20past=20both=20Walmart=20and=20Designer=20Living&#39;s=2030-d=
ay=20return=20policy=20period;=20for=20this=20reason,=20we=20are=20unable=
=20to=20honor=20your=20request=20at=20this=20time.</p><p>&nbsp;</p><p>Since=
rely,</p><p>Kyle</p><p>Designer=20Living=20Customer=20Service</p><p><a=20hr=
ef=3d"mailto:info@designerliving.com"=20target=3d"_blank">info@designerlivi=
ng.com</a></p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p><p>Dear=20Designer=20Living=
=20Inc.&nbsp;</p><p><br/></p><p>**=20THIS=20IS=20AN=20ESCALATION=20**</p><p=
><br/></p><p>This=20is=20Walmart=20Customer=20Care,=20contacting=20you=20on=
=20behalf=20of=20the=20customer=20for=20the=20order=20below.=20The=20custom=
er=20is=20receiving=20a=20copy=20of=20this=20message.</p><p><br/></p><p><st=
rong>=20Customer=20Name:</strong>&nbsp;Silvia=20Mendoza</p><p><strong>Custo=
mer=20Order=20Number:</strong>&nbsp;200011565587876</p><p><strong>Purchase=
=20Order=20No:</strong>&nbsp;108832532775935</p><p><strong>=20Reason=20for=
=20Contact:=20</strong>&nbsp;Other=20Reason</p><p><strong>=20Item=20name/nu=
mber:=20</strong>&nbsp;=20510=20Design=20Quilted=20Upholstered=20Platform=
=20Full=20Size=20Bed=20Frame=20with=20Headboard=20Wooden=20Charcoal,=20Size=
:=20Full,=20Actual=20Color:=20Charcoal/420248020</p><p><strong>=20Agent=20m=
essage:=20</strong>&nbsp;=20Hello,=20The=20customer=20would=20like=20to=20r=
eturn=20this=20item=20and=20it=20is=20unpackaged.=20Please=20help=20the=20c=
ustomer=20with=20a=20freight=20pickup=20and=20respond=20to=20the=20customer=
=20within=2048=20hours.=20Thank=20you.</p><p><br/></p><p><br/></p><p><stron=
g>What=20you=20need=20to=20do=20now:</strong></p><p>1.=20Reply=20to=20this=
=20message=20to=20contact=20the=20customer,=20and=20do=20so=20within=2048=
=20hours,=20per=20the=20guidelines=20outlined=20in=20the=20<a=20href=3d"htt=
ps://sellerhelp.walmart.com/s/guide?article=3d000006402#Customer_Service_Re=
quirements"=20target=3d"_blank">Marketplace=20Seller=20Customer=20Care=20Re=
quirements.</a>=0d=0a=20<br/>=202.=20If=20there=20has=20been=20no=20reply=
=20to=20this=20communication=20within=2048=20hours,=20Walmart=20may=20proac=
tively=20refund=20the=20customer.</p><p><br/></p><p><br/></p><p>Thank=20you=
,&nbsp;<br/>=20Your=20Walmart=20Customer=20Care=20Team</p><p><br/></p><p><i=
mg=20width=3d"1px"=20height=3d"1px"=20alt=3d""=20src=3d"http://cccp.relay.w=
almart.com/o/eJwczE1KxTAQAODTNMsymU7-FlnYNoLwFqInmCTTZ6AvhVoUby-8C3w18jZZEi=
VRO3CIHq1RXxF9cdqVGsiZLBzCtLH4wmKAdTZZtYiABAhWExCaEWDLxjuNwFizpoHglJ3_xl_eH=
3xeYzkeqvXSqvTrrUYfQlr9PHtNr4Q0-zWsfrGgkyWYE6gztr4dA0GV73bvcu7tp_X707nisizv=
w_TymW639PEfAAD__zsbOLo"/></p><p><br/></p><hr/><p><br/></p><p>Walmart=20Cus=
tomer=20Service=20Team</p><p><br/></p><img=20width=3d"1px"=20height=3d"1px"=
=20alt=3d""=20src=3d"http://cccp.relay.walmart.com/o/eJwczEtKxDAYAODTNMvyv_=
JaZGHTCi5E8XGAf9JUA80InYJ4e2Eu8K1JN3ZSTU3owRNTRGe-E5NijUzBrjYybOp9BLZq6wW34=
tm0REACBA4tobWjt7J5JyzFBR-1DAJH3fVv_NW963GO5aebdi1trdfzaU0hxmUO0xRQHoVkCnOc=
Q3aAixOYFjBHutS93VpXHG8d3SDw1bXtd-hMOefXgR_y5_vHy_Py9h8AAP__Mos32Q"/></bloc=
kquote><p><img=20width=3d"1px"=20height=3d"1px"=20alt=3d""=20src=3d"http://=
cccp.relay.walmart.com/o/eJwczEFqxSAQANDTxGUYddRx4aJJLBT-orQnmMTxV8g3kIaW3r=
7wL_BK4mo9ipKkA4RAwTujvlKp1QpEZLEBHMoaJfiVmcjBqtGplgwYBKMtaBOsGZF0iQVqdMixb=
nVAOGXnv_GX9wef17gdD9X61or0660kijEvNE2k8RUNTrTEhWYPOnuEKYM6U-v1GBCKfLd7l3Nv=
P63fn86V5nl-H-zLZ77d8sd_AAAA__9JnDji"/></p><img=20width=3d"1px"=20height=3d=
"1px"=20alt=3d""=20src=3d"http://cccp.relay.walmart.com/o/eJwczE1qxSAQAODTx=
GWY0VHHhYvGpNBFaenPASbRtIK-QhIovX3hXeDLUXbjqKgS0YNn4wKx-o5bsIasK0FWRg_7Vgxk=
KyjiOa9Oqxo1aAKNBi0EgJH8npHszlJWy94MBEdp8jf-SutyXOP201W9bTWX2_WUI4ewzDxNjPR=
Imiaew8zJAS6OYFpAHXEtrZ61C45nRzcQfHWp7Q5dMaX0OpiH9Pn-8fK8vP0HAAD__7_hOMc"/>=
</blockquote><p><img=20width=3d"1px"=20height=3d"1px"=20alt=3d""=20src=3d"h=
ttp://cccp.relay.walmart.com/o/eJwczFFq9CAQAODTxMcwo7M6PvjwJ_GHwj6U9gSuM26F=
rAtpaOntC73AJ6k050mNJgzA9kIB0HykhiBQI0bropDH0G6gjpv6oL5xND1ZsAQWGRGRcC6Nbhi=
auEsVF6ROBIfu5Wf-LvujHOdcnw_TR-2i43yRxDHmjZeFkf6TpYW3uPHqAbMnWDKYI_XRnhOB6G=
e_Dz32_tXH_c8507qur5P7956v1_z2GwAA__8sKjjU"/></p><img=20width=3d"1px"=20hei=
ght=3d"1px"=20alt=3d""=20src=3d"http://cccp.relay.walmart.com/o/eJwczE1KxTA=
QAODTNMsyk5mXTBZZ2LSCC1H8OUDaydNA8oS2IN5eeBf4NOYrOS6mRPQgJEwg5juumlfnGUkxWO=
etruQvtOEFPbHaYGq0YBksBkuILONVIaDjrYCCJ8oDw15a_ht_c-t5P8ftp5t626qW2_mkUUJYZ=
pkmQX5ky5PMYZbkABfHMC1g9riWVo_aM45HRzcwfPVc2x06Y0rpdaCH9Pn-8fK8vP0HAAD__0Oi=
N-8"/></blockquote><p><img=20width=3d"1px"=20height=3d"1px"=20alt=3d""=20sr=
c=3d"http://cccp.relay.walmart.com/o/eJwczE1KxTAQAODTNMsyk07-FlnYNoLwFqInmC=
aTZ6AvhVoUby-8C3wlcp0siZKIDoEcIpL6is5yFm3dZnLQlcEFEl2ND4SFTZ1Uixo0wYQGtEFDo=
1jriTefg2zodB4ITtn5b_zl_cHnNebjoVrPrUi_3kr0IaTVz7NHeiVNs1_D6hcLmCzBnECdsfV6=
DARFvtu9y7m3n9bvT-eKy7K8D9PLZ7rd0sd_AAAA__8fATik"/></p>
--4ba4c134.c6a6.48c9.8031.5d1a927091b8--

--5e797fb1.ae01.47f6.b8cf.856d42f3b4c8--