Subject: RE:Message from Walmart.com Customer, Ref ID: ECE64A6F4A5649CA9D979023E3139123 #Ref 20240314003220657
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 14 Mar 2024 07:15:47 -0700

Hello Lorenza/ Walmart -

Thank you for bringing this to our attention.  We’ll take your feedback into consideration. There might be a little smell that comes naturally from the packaging. We suggest allowing a few days to air out, as this smell can basically dissipate after 2-3 days in a ventilated place. We are sincerely sorry this set did not meet your expectations. Again, your feedback is very much appreciated.

Jerson

Designer Living Customer Service

[email-masked]

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Hi Designer Living,

You have received an inquiry from Lorenza Martinez about your following item.

Item ID:  697074281
Item:  510 Design Queen Bed Frame with Headboard and Wood Slats, Modern Channel Tufted Upholstered Headboard, Tan

Tiene olor como animales dentro la caja

You can respond to the customer directly by replying to this email. Please respond to this inquiry within 48 hours based on our Marketplace Seller Customer Care Requirements. We will keep a copy of each email sent and received to help resolve disputes, improve customer experience, and assess seller performance.

Thank you,
Walmart Customer Service Team

RefID: ECE64A6F4A5649CA9D979023E3139123