Subject: RE:Please contact the customer - Delivered to Wrong Location/LAD #Ref 20240301003220217
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Fri, 01 Mar 2024 11:51:54 -0800

Hello Teresa / Walmart-

Thank you for your email.  Unfortunately, it is too late to cancel Order # 200011631200126/ Purchase Order No: 108906211896835.  This order has already shipped on FedEx tracking # 271607693507.

Sincerely,

Jerson

Designer Living Customer Service

[email-masked]

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Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Teresa Robinson

Customer Order Number: 200011631200126

Purchase Order No: 108906211896835

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number:   Intelligent Design 9-Piece Queen Comforter Sets with Sheet Bed in a Bag Coral Medallion Print Bedding Sets/56028779

Agent message:   cancel order

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team