Subject: RE:Message from Walmart.com Customer: Ask a question, 200011864614639 #Ref 20240217003119468
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Sat, 17 Feb 2024 12:22:37 -0800

Hello Joan-

Thank you for reaching out.  We apologize for the delay in your shipment.  Kindly note we do not have access to additional details within FedEx's system regarding the cause of the delay.  As of today, February 17th, the FedEx website indicates your shipment is scheduled to arrive by Tuesday, February 20th.

Sincerely,

Helita

Designer Living Customer Service

1-888-879-8790

[email-masked]

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Dear Designer Living Inc.,

Joan Williams wants to connect with you for the order below:

Customer Order Number:  200011864614639

Purchase Order No:  108904655967250

Reason for Contact:  Ask a question

Item name/number:  Comfort Spaces King Size Comforter Set with Matching Sham 7-Piece Soft Hotel Luxurious Bedding Gray/866291960

Customer Message:

I would like to know why my delivery date has been changed twice???

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team