Subject: RE:Message from Walmart.com Customer: Initiate a return, 200011597085537 #Ref 20240217003119461
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Sat, 17 Feb 2024 12:11:50 -0800

Hello Denyse-

Thank you for your email.  Kindly note all return requests must be submitted within the initial 30 days of receiving your item.  Unfortunately, your request falls outside this return period specified by both Walmart and Designer Living.  As a result, your item is no longer eligible for return at this time.

Sincerely,

Helita

Designer Living Customer Service

1-888-879-8790

[email-masked]

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Dear Designer Living Inc.,

Denyse Gil wants to connect with you for the order below:

Customer Order Number:  200011597085537

Purchase Order No:  108832948066525

Reason for Contact:  Initiate a return

Item name/number:  510 Design Queen Bed Frame with Headboard and Wood Slats, Modern Channel Tufted Upholstered Headboard, Tan/697074281

Customer Message:

I need to return this purchase as I was unable to use it because we opted to go with a King size set instead of a Queen.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team