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Message-ID: <ad3d13172cf4ebb1@8be4eab22deec981>
Date: Tue, 13 Feb 2024 07:08:58 -0800
Subject: RE:Re: Please contact the customer - Other Reason #Ref 20240206003118804
From: "info@designerliving.com" <info@designerliving.com>
To: "c-899ED8BB814F424B8D9D8C601E640BE0@relay.walmart.com" <c-899ED8BB814F424B8D9D8C601E640BE0@relay.walmart.com>
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<p>Hello&nbsp;<span=20style=3d"text-wrap:=20wrap;">Silvia/=20Walmart-</span=
></p><p><span=20style=3d"text-wrap:=20wrap;"><br/></span></p><p><span=20sty=
le=3d"text-wrap:=20wrap;">Designer=20Living=20has=20a=20strict=2030=20day=
=20return=20policy.=20The=20return=20policy=20starts=20on=20the=20day=20the=
=20package=20was=20delivered.=20This=20order=20was=20delivered=20on=2011/23=
/2023=20and=20is=20over=20a=20month=20late=20on=20our=20return=20policy.=20=
We=20apologize=20for=20the=20circumstances.</span></p><p><span=20style=3d"t=
ext-wrap:=20wrap;"><br/></span></p><p><span=20style=3d"text-wrap:=20wrap;">=
Sincerely,</span></p><p><span=20style=3d"text-wrap:=20wrap;">Kyle</span></p=
><p><span=20style=3d"text-wrap:=20wrap;">Designer=20Living</span></p><p><sp=
an=20style=3d"text-wrap:=20wrap;">info@designerliving.com</span></p><p>=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d</p><p><br/></p><p>So=20you=20keep=20my=20money=20&amp;=20the=20ma=
ttress???!!!=20I=20want=20my=20refund!!!</p><p><br/></p><p>On=20Tue,=20Feb=
=206,=202024,=209:21=20AM=20<a=20href=3d"mailto:info@designerliving.com">in=
fo@designerliving.com</a>=20&lt;<a=20href=3d"mailto:s-899ED8BB814F424B8D9D8=
C601E640BE0@relay.walmart.com">s-899ED8BB814F424B8D9D8C601E640BE0@relay.wal=
mart.com</a>&gt;=20wrote:<br/></p><blockquote=20class=3d"gmail_quote"=20sty=
le=3d"margin:0=200=200=20.8ex;border-left:1px=20#ccc=20solid;padding-left:1=
ex"><p>You=20have=20a=20message=20from=20Designer=20Living=20Inc.=20-=20Wal=
mart.com=20&nbsp;</p><p><br/></p><hr/><p><br/></p><p><strong>=20Sales=20Ord=
er=20Id:=20</strong>&nbsp;200011565587876</p><p><strong>=20Item:=20</strong=
>&nbsp;=20510=20Design=20Quilted=20Upholstered=20Platform=20Full=20Size=20B=
ed=20Frame=20with=20Headboard=20Wooden=20Charcoal,=20Size:=20Full,=20Actual=
=20Color:=20Charcoal</p><p><br/></p><p><br/></p><p>Hello=20Silvia/=20Walmar=
t=20Team-</p><p>&nbsp;</p><p>Thank=20you=20for=20your=20email.&nbsp;=20Unfo=
rtunately,=20your=20return=20request=20is=20past=20both=20Walmart=20and=20D=
esigner=20Living&#39;s=2030-day=20return=20policy=20period;=20for=20this=20=
reason,=20we=20are=20unable=20to=20honor=20your=20request=20at=20this=20tim=
e.</p><p>&nbsp;</p><p>Sincerely,</p><p>Kyle</p><p>Designer=20Living=20Custo=
mer=20Service</p><p><a=20href=3d"mailto:info@designerliving.com"=20target=
=3d"_blank">info@designerliving.com</a></p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p=
><p>Dear=20Designer=20Living=20Inc.&nbsp;</p><p><br/></p><p>**=20THIS=20IS=
=20AN=20ESCALATION=20**</p><p><br/></p><p>This=20is=20Walmart=20Customer=20=
Care,=20contacting=20you=20on=20behalf=20of=20the=20customer=20for=20the=20=
order=20below.=20The=20customer=20is=20receiving=20a=20copy=20of=20this=20m=
essage.</p><p><br/></p><p><strong>=20Customer=20Name:</strong>&nbsp;Silvia=
=20Mendoza</p><p><strong>Customer=20Order=20Number:</strong>&nbsp;200011565=
587876</p><p><strong>Purchase=20Order=20No:</strong>&nbsp;108832532775935</=
p><p><strong>=20Reason=20for=20Contact:=20</strong>&nbsp;Other=20Reason</p>=
<p><strong>=20Item=20name/number:=20</strong>&nbsp;=20510=20Design=20Quilte=
d=20Upholstered=20Platform=20Full=20Size=20Bed=20Frame=20with=20Headboard=
=20Wooden=20Charcoal,=20Size:=20Full,=20Actual=20Color:=20Charcoal/42024802=
0</p><p><strong>=20Agent=20message:=20</strong>&nbsp;=20Hello,=20The=20cust=
omer=20would=20like=20to=20return=20this=20item=20and=20it=20is=20unpackage=
d.=20Please=20help=20the=20customer=20with=20a=20freight=20pickup=20and=20r=
espond=20to=20the=20customer=20within=2048=20hours.=20Thank=20you.</p><p><b=
r/></p><p><br/></p><p><strong>What=20you=20need=20to=20do=20now:</strong></=
p><p>1.=20Reply=20to=20this=20message=20to=20contact=20the=20customer,=20an=
d=20do=20so=20within=2048=20hours,=20per=20the=20guidelines=20outlined=20in=
=20the=20<a=20href=3d"https://sellerhelp.walmart.com/s/guide?article=3d0000=
06402#Customer_Service_Requirements"=20target=3d"_blank">Marketplace=20Sell=
er=20Customer=20Care=20Requirements.</a>=0d=0a=20<br/>=202.=20If=20there=20=
has=20been=20no=20reply=20to=20this=20communication=20within=2048=20hours,=
=20Walmart=20may=20proactively=20refund=20the=20customer.</p><p><br/></p><p=
><br/></p><p>Thank=20you,&nbsp;<br/>=20Your=20Walmart=20Customer=20Care=20T=
eam</p><p><br/></p><p><img=20width=3d"1px"=20height=3d"1px"=20alt=3d""=20sr=
c=3d"http://cccp.relay.walmart.com/o/eJwczE1KxTAQAODTNMsymU7-FlnYNoLwFqInmC=
TTZ6AvhVoUby-8C3w18jZZEiVRO3CIHq1RXxF9cdqVGsiZLBzCtLH4wmKAdTZZtYiABAhWExCaE=
WDLxjuNwFizpoHglJ3_xl_eH3xeYzkeqvXSqvTrrUYfQlr9PHtNr4Q0-zWsfrGgkyWYE6gztr4d=
A0GV73bvcu7tp_X707nisizvw_TymW639PEfAAD__zsbOLo"/></p><p><br/></p><hr/><p><=
br/></p><p>Walmart=20Customer=20Service=20Team</p><p><br/></p><img=20width=
=3d"1px"=20height=3d"1px"=20alt=3d""=20src=3d"http://cccp.relay.walmart.com=
/o/eJwczEtKxDAYAODTNMvyv_JaZGHTCi5E8XGAf9JUA80InYJ4e2Eu8K1JN3ZSTU3owRNTRGe-=
E5NijUzBrjYybOp9BLZq6wW34tm0REACBA4tobWjt7J5JyzFBR-1DAJH3fVv_NW963GO5aebdi1=
trdfzaU0hxmUO0xRQHoVkCnOcQ3aAixOYFjBHutS93VpXHG8d3SDw1bXtd-hMOefXgR_y5_vHy_=
Py9h8AAP__Mos32Q"/></blockquote><p><img=20width=3d"1px"=20height=3d"1px"=20=
alt=3d""=20src=3d"http://cccp.relay.walmart.com/o/eJwczEFqxSAQANDTxGUYddRx4=
aJJLBT-orQnmMTxV8g3kIaW3r7wL_BK4mo9ipKkA4RAwTujvlKp1QpEZLEBHMoaJfiVmcjBqtGp=
lgwYBKMtaBOsGZF0iQVqdMixbnVAOGXnv_GX9wef17gdD9X61or0660kijEvNE2k8RUNTrTEhWY=
POnuEKYM6U-v1GBCKfLd7l3NvP63fn86V5nl-H-zLZ77d8sd_AAAA__9JnDji"/></p>
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