Subject: RE:Message from Walmart.com Customer: Where is my order, 200011697031647 #Ref 20240211003119121
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 12 Feb 2024 07:25:01 -0800

Hello Kenia/ Walmart-

Thank you for your email.  Upon checking with FedEx, your order#:200011697031647/ Purchase order #: 108903832659600 with the tracking#: 270660328370 has been delivered on 2/9/24.  We ask that you first check with other family members, neighbors and around the outside of your home to ensure the package was not misplaced.

Sincerely,

Kyle

Designer Living Customer Service

[email-masked]

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Dear Designer Living Inc.,

kenia Oberholzer wants to connect with you for the order below:

Customer Order Number:  200011697031647

Purchase Order No:  108903832659600

Reason for Contact:  Where is my order

Item name/number:  Home Essence Spring 7-Piece Coral Down Alternative Bedding with Floral Medallion Print Queen Comforter Set/606829882

Customer Message:

Good morning, this is Walmart.com customer service. The client calls us to indicate that she has not received the item. We confirm the information and indicates that she never received the FedEx package. We request that you send her the item again, since she indicates that she is very interested in obtaining this great item. article please contact her for any information, thank you.

2000116-97031647
Track"270660328370"
Item Home Essence Spring 7-Piece Coral Down Alternative Bedding with Floral Medallion Print Queen Comforter Set

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team