Subject: RE:Please contact the customer - Request cancel #Ref 20240203003118621
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 05 Feb 2024 08:09:49 -0800

Hello Annay/ Walmart-

Thank you for your email. Can you please double check your order number, becasue upon checking here in our system there are no orders listed under order no: 200011528389999.

Sincerely,

Kyle

Designer Living

[email-masked]

===============================================================================

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Annay Rodriguez

Customer Order Number: 200011528389999

Purchase Order No: None

Reason for Contact:  Request cancel

Item name/number:   None/606829882

Agent message:   Cancellation is requested

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team