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Message-ID: <8f4251a6e469cd13@a77d32a235a6b28e>
Date: Mon, 05 Feb 2024 08:06:49 -0800
Subject: RE:Please contact the customer - Damaged/Missing Parts/Not Received   #Ref 20240204003118688
From: "info@designerliving.com" <info@designerliving.com>
To: "a-D5042BB805A44D86BAA36BE2B369A5AE@relay.walmart.com" <a-D5042BB805A44D86BAA36BE2B369A5AE@relay.walmart.com>
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<p>Hello=20Ahmed/=20Walmart-</p><p><br/></p><p>Thank=20you=20for=20your=20e=
mail.=20The=2090=20day=20return=20policy=20is=20when=20the=20item=20is=20pu=
rchased=20directly=20through=20Walmart=20store=20and=20is=20fulfilled=20by=
=20Walmart.=20Since=20this=20item=20is=20fulfilled=20by=20Designer=20Living=
=20which=20means=20this=20item=20has=20a=2030=20day=20return=20policy.</p><=
p><br/></p><p>Sincerely,</p><p>Kyle</p><p>Designer=20Living</p><p>info@desi=
gnerliving.com</p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p><p>Dear=20Designer=20Livin=
g=20Inc.&nbsp;</p><p><br/></p><p>**=20THIS=20IS=20AN=20ESCALATION=20**</p><=
p><br/></p><p>This=20is=20Walmart=20Customer=20Care,=20contacting=20you=20o=
n=20behalf=20of=20the=20customer=20for=20the=20order=20below.=20The=20custo=
mer=20is=20receiving=20a=20copy=20of=20this=20message.</p><p><br/></p><p><s=
trong>=20Customer=20Name:</strong>&nbsp;AHMED=20AKANOUR</p><p><strong>Custo=
mer=20Order=20Number:</strong>&nbsp;200011543764554</p><p><strong>Purchase=
=20Order=20No:</strong>&nbsp;108832948477694</p><p><strong>=20Reason=20for=
=20Contact:=20</strong>&nbsp;Damaged/Missing=20Parts/Not=20Received</p><p><=
strong>=20Item=20name/number:=20</strong>&nbsp;=20510=20Design=20Queen=20Si=
ze=20Bed=20Frame=20with=20Headboard=20Quilted=20Upholstered=20Platform,=20W=
ooden=20Charcoal,=20Size:=20Queen,=20Actual=20Color:=20Charcoal/461332300</=
p><p><strong>=20Agent=20message:=20</strong>&nbsp;=20Hello=20from=20walmart=
.com.=20You=20are=20advising=20this=20customer=20that=20the=20return=20poli=
cy=20is=2030=20days=20however=20per=20walmart.com=20you=20have=20this=20lis=
ted=20currently=20with=20a=2090=20days=20return=20window=20customer=20has=
=20until=203/31=20to=20return=20this=20item.=20Please=20help=20customer=20w=
ith=20this=20return=20as=20he=20has=20been=20trying=20to=20work=20with=20yo=
u=20for=20over=20a=20month.=20Kindly=20resolve=20customer=20issue=20as=20so=
on=20as=20possible</p><p><br/></p><p><br/></p><p><strong>What=20you=20need=
=20to=20do=20now:</strong></p><p>1.=20Reply=20to=20this=20message=20to=20co=
ntact=20the=20customer,=20and=20do=20so=20within=2048=20hours,=20per=20the=
=20guidelines=20outlined=20in=20the=20<a=20href=3d"https://sellerhelp.walma=
rt.com/s/guide?article=3d000006402#Customer_Service_Requirements">Marketpla=
ce=20Seller=20Customer=20Care=20Requirements.</a>=0d=0a=20<br/>=202.=20If=
=20there=20has=20been=20no=20reply=20to=20this=20communication=20within=204=
8=20hours,=20Walmart=20may=20proactively=20refund=20the=20customer.</p><p><=
br/></p><p><br/></p><p>Thank=20you,&nbsp;<br/>=20Your=20Walmart=20Customer=
=20Care=20Team</p><p><br/></p><p><img=20width=3d"1px"=20height=3d"1px"=20al=
t=3d""=20src=3d"http://cccp.relay.walmart.com/o/eJwczMFuwyAMANCvCcfINTYJBw6=
Q5jCph2n7AgdDh5RSKYs27e8n9QeeBqnWUTElXCaYYAaewXwFEYaciUlFXWYhj-IBq5CfcuVqWk=
BAAgTCC1iAsViVTTdxvKlnXweCo-zyN_7K_pDjHPPzYVrPTUs_3zRcGQhTmoEj0XV2KUbr0orJO=
h85ruYIrdfnQKDlu917Ofb20_r95ZxhWZb3wcbP9XZbP_4DAAD__6n3Oak"/></p>
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