Subject: RE:Message from Walmart.com Customer: Initiate a return, 200011664928980 #Ref 20240204003118654
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 05 Feb 2024 07:21:30 -0800

Hello Holt/ Walmart-

Thank you for your email. Kindly proceed to your Walmart account to process the return request. Please note that Walmart and Designer Living has a strict 30 day return policy. The return policy starts on the day the package was delivered.

Sincerely,

Kyle

Designer Living

[email-masked]

===============================================================================

Dear Designer Living Inc.,

Holt Politano wants to connect with you for the order below:

Customer Order Number:  200011664928980

Purchase Order No:  108903318199947

Reason for Contact:  Initiate a return

Item name/number:  Comfort Spaces 100% Cotton Queen Sheet Set 4-Pieces Gray Paisley Lightweight Breathable All Season Cozy Sheet Set/745411528

Customer Message:

The description says these will fit a 16" deep mattress.  My mattress is 14.5" deep and these sheets do not even come close to fitting.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team