Subject: RE:Re: Designer Living Order D241310CFA #Ref 20240131003118439
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 31 Jan 2024 11:05:22 -0800

Hello Penny-

Thank you for confirming your address. We will now proceed on processing the order. Again, thank you and have a wonderful day.

Sincerely,

Kyle

Designer Living

[email-masked]

===============================================================================

Hi Kyle,

Yes, the billing address is South Burlington, VT and the shipping is Punta Gorda, FL. Let me know if you need anything further.

Penny

Sent from my iPhone

On Jan 31, 2024, at 1:14 PM, Customer Service [email-masked]

Hello Penny-

We are contacting you with Designer Living Customer Service regarding Order D241310CFA. This order got into error status due to a different billing and shipping addresses.  When there is an order at which the billing address does not match the shipping address, we contact the customer to verify that this is a valid purchase. This is an effort to prevent Credit Card fraud, and to give our customers a secure shopping experience.

To verify this order, please respond back to this email or contact our customer service team at 888-879-8790 M-F 7am-3:30pm PST.

Please note we can only hold the order in our system for 24-72 business hours.  If this purchase is not verified within this time-frame, the order will be cancelled.  Thank you.

Sincerely,
Kyle

Designer Living Customer Service

888-879-8790