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Date: Fri, 12 Jan 2024 07:48:30 -0800
Subject: RE:Re: Please contact the customer - My order is delayed #Ref 20231228003116169
From: "info@designerliving.com" <info@designerliving.com>
To: "c-55902BC6E3504580B7F37B5815AF998B@relay.walmart.com" <c-55902BC6E3504580B7F37B5815AF998B@relay.walmart.com>
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<p>Hello=20Sharon-</p><p><br/></p><p>Thank=20you=20for=20that=20information=
.=20Your=20order=20has=20already=20been=20refunded.=20Have=20a=20wonderful=
=20day.</p><p><br/></p><p>Sincerely,</p><p>Kyle</p><p>Designer=20Living</p>=
<p>info@designerliving.com</p><p><br/></p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p>I=20cancell=
ed=20that=20order=20after=20they=20told=20me=20it=20was=20lost.=20I=20conta=
cted=20fedex=20myself</p><p><br/></p><p><br/></p><p><br/></p><p>Sent=20from=
=20my=20iPhone</p><p><br/></p><blockquote>On=20Jan=2011,=202024,=20at=2012:=
24=e2=80=afPM,=20Designer=20Living=20Inc.</blockquote><blockquote><p>=ef=bb=
=bf</p><p>Hello=20Sharon-</p><p><br/></p><p>FedEx=20confirmed=20that=20the=
=20package=20is=20deemed=20lost.=20We=20will=20send=20you=20a=20replacement=
=20order.=20Can=20you=20please=20confirm=20the=20address=20where=20we=20wil=
l=20send=20the=20replacement?</p><p><br/></p><p>Sincerely,</p><p>Kyle</p><p=
>Designer=20Living</p><p><a=20href=3d"mailto:info@designerliving.com">info@=
designerliving.com</a></p><p><br/></p><p>On=20Fri,=20Dec=2029,=202023=20at=
=207:31=e2=80=afAM=20Sharon=20Messitt=20&lt;<a=20href=3d"mailto:c-55902BC6E=
3504580B7F37B5815AF998B@relay.walmart.com">c-55902BC6E3504580B7F37B5815AF99=
8B@relay.walmart.com</a>&gt;=20wrote:<br/></p><blockquote=20class=3d"gmail_=
quote"=20style=3d"margin:0px=200px=200px=200.8ex;border-left:1px=20solid=20=
rgb(204,204,204);padding-left:1ex"><p>FedEx=20tracking=20says=20delayed.=20=
Package=20in=20Georgia</p><p><br/></p><p><br/></p><p>Sent=20from=20my=20iPh=
one</p><p><br/></p><blockquote>On=20Dec=2028,=202023,=20at=206:25=e2=80=afP=
M,=20<a=20href=3d"mailto:s-55902BC6E3504580B7F37B5815AF998B@relay.walmart.c=
om"=20target=3d"_blank">s-55902BC6E3504580B7F37B5815AF998B@relay.walmart.co=
m</a>=20wrote:<br/><br/></blockquote><blockquote><p>=ef=bb=bf</p><p>You=20h=
ave=20a=20message=20from=20Designer=20Living=20Inc.=20-=20Walmart.com=20&nb=
sp;</p><p><br/></p><hr/><p><br/></p><p><strong>=20Sales=20Order=20Id:=20</s=
trong>&nbsp;200011511324548</p><p><strong>=20Item:=20</strong>&nbsp;=20Mi=
=20Zone=20Twin/Twin=20XL=20Faux=20Fur=20Comforter=20Set=20Ultra=20Soft=202-=
Piece=20Ombre=20Shaggy=20Purple=20Multi=20Bedding</p><p><br/></p><p><br/></=
p><p>Hello=20Sharon/=20Walmart-</p><p>&nbsp;</p><p>Thank=20you=20for=20your=
=20email.=20We=20are=20sorry=20to=20hear=20your=20order=20has=20not=20arriv=
ed.=20Unfortunately,=20we=20cannot=20see=20further=20into=20FedEx&#39;s=20s=
ystem=20as=20to=20why=20there=20have=20been=20no=20scans=20for=20this=20pac=
kage;=20therefore,=20we=20have=20opened=20a=20lost=20package=20investigatio=
n=20with=20FedEx.=20Generally,=20this=20will=20take=20anywhere=20between=20=
1-8=20business=20days=20to=20resolve;=20however,=20it=20can=20be=20complete=
d=20sooner.=20Once=20FedEx=20completes=20their=20investigation,=20they=20wi=
ll=20notify=20us=20of=20the=20results;=20and=20we=20in=20turn=20will=20cont=
act=20you=20with=20an=20update.=20We=20appreciate=20your=20patience=20while=
=20the=20investigation=20is=20in=20progress.=20Thank=20you!</p><p>&nbsp;</p=
><p>Sincerely,</p><p>Kyle</p><p>Designer=20Living=20Customer=20Service</p><=
p><a=20href=3d"mailto:info@designerliving.com"=20target=3d"_blank">info@des=
ignerliving.com</a></p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p><p>Dear=20Designer=
=20Living=20Inc.&nbsp;</p><p><br/></p><p>**=20THIS=20IS=20AN=20ESCALATION=
=20**</p><p><br/></p><p>This=20is=20Walmart=20Customer=20Care,=20contacting=
=20you=20on=20behalf=20of=20the=20customer=20for=20the=20order=20below.=20T=
he=20customer=20is=20receiving=20a=20copy=20of=20this=20message.</p><p><br/=
></p><p><strong>=20Customer=20Name:</strong>&nbsp;Sharon=20Messitt</p><p><s=
trong>Customer=20Order=20Number:</strong>&nbsp;200011511324548</p><p><stron=
g>Purchase=20Order=20No:</strong>&nbsp;108835259475998</p><p><strong>=20Rea=
son=20for=20Contact:=20</strong>&nbsp;My=20order=20is=20delayed</p><p><stro=
ng>=20Item=20name/number:=20</strong>&nbsp;=20Mi=20Zone=20Twin/Twin=20XL=20=
Faux=20Fur=20Comforter=20Set=20Ultra=20Soft=202-Piece=20Ombre=20Shaggy=20Pu=
rple=20Multi=20Bedding/2366490930</p><p><strong>=20Agent=20message:=20</str=
ong>&nbsp;=20My=20order=20is=20delayed.=20Please=20let=20me=20know=20its=20=
status.</p><p><br/></p><p><br/></p><p><strong>What=20you=20need=20to=20do=
=20now:</strong></p><p>1.=20Reply=20to=20this=20message=20to=20contact=20th=
e=20customer,=20and=20do=20so=20within=2048=20hours,=20per=20the=20guidelin=
es=20outlined=20in=20the=20<a=20href=3d"https://sellerhelp.walmart.com/s/gu=
ide?article=3d000006402#Customer_Service_Requirements"=20target=3d"_blank">=
Marketplace=20Seller=20Customer=20Care=20Requirements.</a>=0d=0a=20<br/>=20=
2.=20If=20there=20has=20been=20no=20reply=20to=20this=20communication=20wit=
hin=2048=20hours,=20Walmart=20may=20proactively=20refund=20the=20customer.<=
/p><p><br/></p><p><br/></p><p>Thank=20you,&nbsp;<br/>=20Your=20Walmart=20Cu=
stomer=20Care=20Team</p><p><br/></p><p><img=20width=3d"1px"=20height=3d"1px=
"=20alt=3d""=20src=3d"http://cccp.relay.walmart.com/o/eJwczF1qwzAMAODTxI9Bl=
vwjPfihCSkM-jC2EziO0hlSF7ywsdsPeoFvS3mn4NRoshGIwVEI5isVFRHLgXnNQpkQYQ0cGYvf=
hdmZmhCQLCIjesEwRrfLqsS2FLfGaAcHXY_8N_7m45H7OZbnw9RW6qbtfNuS9wI4zWEhD84zTPF=
KcfJs_eUqwpPpqbb9OTjY9Lvem_aj_tR2fzlnmuf5faDL53K7LR__AQAA__-hfDew"/></p><p>=
<br/></p><hr/><p><br/></p><p>Walmart=20Customer=20Service=20Team</p><p><br/=
></p><p><img=20width=3d"1px"=20height=3d"1px"=20alt=3d""=20src=3d"http://cc=
cp.relay.walmart.com/o/eJwUzElqwzAUANDTREvz9Qfpa6FFLBLoorR0OICqgRpiG2xB6e1L=
L_BqzJ0cN9Oi9UAKEljMd5TStVSwtQMV4s4Ova3gVHsj77xZIgKSRVQkFJaJLIO3X7k5RvUcLgx=
He-Tf6Sc_1nyMqeyrWbay1LaNpxpFAuCc3I0EWBRmfyc_i1q53kPQ2RzxXNt5LmO4f6zsa8nnmL=
Y2zIgppdcLXdPn-8fL8-3tLwAA___aPTeP"/></p></blockquote><p><img=20width=3d"1p=
x"=20height=3d"1px"=20alt=3d""=20src=3d"http://cccp.relay.walmart.com/o/eJw=
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