Subject: RE:Customer: Irania Hechavarria, TRK# 788475004322, Order# 108834115586122 #Ref 20240111003117077
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 11 Jan 2024 07:20:22 -0800

Hello Steven-

Thank you for your email. The customer received an incorrect item which is the reason for the return and the customer was refunded. Kindly return to stock if the item is in good condition and dispose of it if it is damaged.

Comfort Spaces Spring 4-Piece Full/Queen   Comforter Set Microfiber Pink Striped Floral Reversible Bedding

Purchase Order #: 108834115586122|RMA #: 165935062668126687

RETURN REASON

Incorrect Item

CUSTOMER

Irania Hechavarria

ITEM PRICE

$42.99

QUANTITY

x 1

Refunded

RETURN DETAILS

FedExTracking #:788475004311

Request Date:12/24/2023

Return line:1

Customer Order #:200011583398198

Refund Status:Refunded

Channel:My Account

Refund Channel:Walmart Triggered

Refund   Date:12/27/2023

Tracking Status:Delivered

Refund Mode:First Scan

ORDER DETAILS

Item ID:587922763

PO Line #:1

Condition:--

ORDER BALANCE

Total Item Price $42.99 x 1$42.99

Shipping:$0.00

Taxes:$3.22

Refund   Amount:$46.21

Sincerely,

Kyle

Designer Living

[email-masked]

===============================================================================

Good Morning,

We received a return from the following customer. I was able to pull up the order however the item number attached to the order does not match what was returned. The item number on the order is CS10-0806-1 and the item number that we received was MP13-3302. Can you please verify if this was returned due to the customer receiving the wrong item or if the customer returned this by accident.

Please see below for a photo of the return label for reference.

Thank You

Steven Adams

Rework/Returns Clerk

550 Northport Pkwy

Port Wentworth, GA 31407

O:912.373.7778 x 3845