Subject: RE:Chester Pet Couch #Ref 20240106003116760
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Sat, 06 Jan 2024 21:22:29 -0800

Hello Suzi-

Thank you for your inquiry. To obtain a replacement dog cover, please send your inquiry to [email-masked].  Note there is a $20 charge for the covers (shipping is included in this price). Please be sure to include the order confirmation that includes the information below, as well as include this chat.  Please do not send a list of what was ordered; we need the actual online order confirmation.  Kindly note a receipt is required.  The sale of this item cannot proceed without a receipt.

·       Place of Purchase

·       Date of Purchase

·       Order / Reference Number

·       Description of the item ordered

·       Dimensions and Color of the bed

·       Ship to Address / Contact Name      and Number

·       Photo of entire bed

Sincerely,

Helita

Designer Living Customer Service

1-888-879-8790

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Hello,

I bought the Chester Pet Couch with Solid Memory Foam Bolster from Wayfair.  My dog has scratched through the top of the fabric.  The bed itself is in perfect condition.  Is it possible to just buy the cover?

Thank you

Suzi Taylor