Subject: RE:Message from Walmart.com Customer: Where is my order, 200011551393050 #Ref 20240102003116482
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 03 Jan 2024 07:31:45 -0800

Hello Tara/ Walmart-

Thank you for your email. Upon checking on FedEx, they said they tried to deliver the package on 12/29/23 but the receiver is not available. They rescheduled the delivery on 1/4/24 by end of day, If you will not receive the package during the rescheduled delivery date kindly contact us back so that we can get in touch with FedEx regarding the order.

Sincerely,.

Kyle

Designer Living

[email-masked]

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Dear Designer Living Inc.,

Tara Hartsoch wants to connect with you for the order below:

Customer Order Number:  200011551393050

Purchase Order No:  108834635718333

Reason for Contact:  Where is my order

Item name/number:  Serta Queen Top Heated Plush Electric Mattress Pad Ultra-Soft White stripe/2665562036

Customer Message:

Talked to store and FedEx 2 weeks ago. They were going to deliver to Walgreens store last Tuesday for me to pick up. Nothing there even today. Where is this item please?

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team