Subject: RE:You have received a message about order 2850684221-A #Ref 20240102003116467
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 02 Jan 2024 13:20:25 -0800

Hello-

As mentioned earlier, we have initiated a lost package claim with FedEx. Typically, these investigations take 1-8 business days to conclude. Currently, we cannot assume a refund until we receive the results from FedEx. Once we have the information, we will provide you with an update and outline the next steps. We appreciate your patience and understanding throughout this process. Thank you.

Sincerely,

Helita

Designer Living Customer Service

1-888-879-8790

[email-masked]

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Dear Designer Living,

You have received a message on Macy's Marketplace regarding order number 2850684221-A.
Order status: Received

Item name: Aubrey Jacquard Curtain Panel Pair, 50"W x 108"L
Item status: New
Item price: $27.99

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Subject: cx cld today saying that the package was delivered to the wrong address,
cx stated, he waited too long and will like a refund, if the curtains will not be reshipped.
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