Subject: RE:You have received a message about order 2850684221-A #Ref 20240101003116422
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 02 Jan 2024 08:19:25 -0800

Hello-

We are sorry to hear you did not receive your item.  Kindly note we cannot issue a refund when FedEx shows proof of delivery.  In cases such as this, since you are claiming non-receipt of the package, we have filed a lost package claim with FedEx.  These investigations generally take 1-8 business days. Once we receive the results back from FedEx, we will provide you with and update and next steps.  We appreciate your patience during this process.  Thank you.

Sincerely,

Helita

Designer Living Customer Service

1-888-879-8790

[email-masked]

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Dear Designer Living,

You have received a message on Macy's Marketplace regarding order number 2850684221-A.
Order status: Received

Item name: Aubrey Jacquard Curtain Panel Pair, 50"W x 108"L
Item status: New
Item price: $27.99

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Subject: package never arrived
Hi
I waited long and i can’t wait anymore.
Please refund my money.
Thanks
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