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Message-ID: <bcea4df89a9b7e01@bdcbdaa87043cd00>
Date: Fri, 29 Dec 2023 10:37:38 -0800
Subject: RE:Re: Please contact the customer - My order is delayed   #Ref 20231228003116169
From: "info@designerliving.com" <info@designerliving.com>
To: "c-55902BC6E3504580B7F37B5815AF998B@relay.walmart.com" <c-55902BC6E3504580B7F37B5815AF998B@relay.walmart.com>
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<p><br/></p><p>Hello=20Sharon-</p><p><br/></p><p>Kindly=20note=20we=20are=
=20aware=20of=20this=20status,=20and=20have=20as=20a=20proactive=20measure,=
=20initiated=20a=20lost=20package=20investigation=20with=20FedEx=20on,=2012=
/28.&nbsp;=20As=20communicated=20in=20our=20initial=20response,=20we=20kind=
ly=20request=20your=20patience=20for=20the=20next=201-8=20business=20days=
=20to=20allow=20FedEx=20to=20complete=20their=20investigation.=20Once=20Fed=
Ex=20concludes=20their=20inquiry,=20we=20will=20promptly=20provide=20you=20=
with=20an=20update.=20Your=20understanding=20and=20patience=20throughout=20=
this=20process=20are=20highly=20appreciated.&nbsp;</p><p><br/></p><p>We=20s=
incerely=20apologize=20for=20any=20inconvenience=20caused.&nbsp;</p><p><br/=
></p><p>Sincerely,</p><p>Helita</p><p>Designer=20Living=20Customer=20Servic=
e</p><p>info@designerliving.com</p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p>FedEx=20tracking=
=20says=20delayed.=20Package=20in=20Georgia</p><p><br/></p><p><br/></p><p>S=
ent=20from=20my=20iPhone</p><p><br/></p><blockquote>On=20Dec=2028,=202023,=
=20at=206:25=e2=80=afPM,=20s-55902BC6E3504580B7F37B5815AF998B@relay.walmart=
.com=20wrote:<br/><br/></blockquote><blockquote><p>=ef=bb=bf</p><p>You=20ha=
ve=20a=20message=20from=20Designer=20Living=20Inc.=20-=20Walmart.com=20&nbs=
p;</p><p><br/></p><hr/><p><br/></p><p><strong>=20Sales=20Order=20Id:=20</st=
rong>&nbsp;200011511324548</p><p><strong>=20Item:=20</strong>&nbsp;=20Mi=20=
Zone=20Twin/Twin=20XL=20Faux=20Fur=20Comforter=20Set=20Ultra=20Soft=202-Pie=
ce=20Ombre=20Shaggy=20Purple=20Multi=20Bedding</p><p><br/></p><p><br/></p><=
p>Hello=20<span=20style=3d"text-wrap:=20wrap;">Sharon</span>/=20Walmart-</p=
><p>&nbsp;</p><p>Thank=20you=20for=20your=20email.=20We=20are=20sorry=20to=
=20hear=20your=20order=20has=20not=20arrived.=20Unfortunately,=20we=20canno=
t=20see=20further=20into=20FedEx&#39;s=20system=20as=20to=20why=20there=20h=
ave=20been=20no=20scans=20for=20this=20package;=20therefore,=20we=20have=20=
opened=20a=20lost=20package=20investigation=20with=20FedEx.=20Generally,=20=
this=20will=20take=20anywhere=20between=201-8=20business=20days=20to=20reso=
lve;=20however,=20it=20can=20be=20completed=20sooner.=20Once=20FedEx=20comp=
letes=20their=20investigation,=20they=20will=20notify=20us=20of=20the=20res=
ults;=20and=20we=20in=20turn=20will=20contact=20you=20with=20an=20update.=
=20We=20appreciate=20your=20patience=20while=20the=20investigation=20is=20i=
n=20progress.=20Thank=20you!</p><p>&nbsp;</p><p>Sincerely,</p><p>Kyle</p><p=
>Designer=20Living=20Customer=20Service</p><p>info@designerliving.com</p><p=
>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d</p><p><br/></p><p>Dear=20Designer=20Living=20Inc.&nbsp;</p>=
<p><br/></p><p>**=20THIS=20IS=20AN=20ESCALATION=20**</p><p><br/></p><p>This=
=20is=20Walmart=20Customer=20Care,=20contacting=20you=20on=20behalf=20of=20=
the=20customer=20for=20the=20order=20below.=20The=20customer=20is=20receivi=
ng=20a=20copy=20of=20this=20message.</p><p><br/></p><p><strong>=20Customer=
=20Name:</strong>&nbsp;Sharon=20Messitt</p><p><strong>Customer=20Order=20Nu=
mber:</strong>&nbsp;200011511324548</p><p><strong>Purchase=20Order=20No:</s=
trong>&nbsp;108835259475998</p><p><strong>=20Reason=20for=20Contact:=20</st=
rong>&nbsp;My=20order=20is=20delayed</p><p><strong>=20Item=20name/number:=
=20</strong>&nbsp;=20Mi=20Zone=20Twin/Twin=20XL=20Faux=20Fur=20Comforter=20=
Set=20Ultra=20Soft=202-Piece=20Ombre=20Shaggy=20Purple=20Multi=20Bedding/23=
66490930</p><p><strong>=20Agent=20message:=20</strong>&nbsp;=20My=20order=
=20is=20delayed.=20Please=20let=20me=20know=20its=20status.</p><p><br/></p>=
<p><br/></p><p><strong>What=20you=20need=20to=20do=20now:</strong></p><p>1.=
=20Reply=20to=20this=20message=20to=20contact=20the=20customer,=20and=20do=
=20so=20within=2048=20hours,=20per=20the=20guidelines=20outlined=20in=20the=
=20<a=20href=3d"https://sellerhelp.walmart.com/s/guide?article=3d000006402#=
Customer_Service_Requirements">Marketplace=20Seller=20Customer=20Care=20Req=
uirements.</a>=0d=0a=20<br/>=202.=20If=20there=20has=20been=20no=20reply=20=
to=20this=20communication=20within=2048=20hours,=20Walmart=20may=20proactiv=
ely=20refund=20the=20customer.</p><p><br/></p><p><br/></p><p>Thank=20you,&n=
bsp;<br/>=20Your=20Walmart=20Customer=20Care=20Team</p><p><br/></p><p><img=
=20width=3d"1px"=20height=3d"1px"=20alt=3d""=20src=3d"http://cccp.relay.wal=
mart.com/o/eJwczF1qwzAMAODTxI9BlvwjPfihCSkM-jC2EziO0hlSF7ywsdsPeoFvS3mn4NRo=
shGIwVEI5isVFRHLgXnNQpkQYQ0cGYvfhdmZmhCQLCIjesEwRrfLqsS2FLfGaAcHXY_8N_7m45H=
7OZbnw9RW6qbtfNuS9wI4zWEhD84zTPFKcfJs_eUqwpPpqbb9OTjY9Lvem_aj_tR2fzlnmuf5fa=
DL53K7LR__AQAA__-hfDew"/></p><p><br/></p><hr/><p><br/></p><p>Walmart=20Cust=
omer=20Service=20Team</p><p><br/></p><p><img=20width=3d"1px"=20height=3d"1p=
x"=20alt=3d""=20src=3d"http://cccp.relay.walmart.com/o/eJwUzElqwzAUANDTREvz=
9Qfpa6FFLBLoorR0OICqgRpiG2xB6e1LL_BqzJ0cN9Oi9UAKEljMd5TStVSwtQMV4s4Ova3gVHs=
j77xZIgKSRVQkFJaJLIO3X7k5RvUcLgxHe-Tf6Sc_1nyMqeyrWbay1LaNpxpFAuCc3I0EWBRmfy=
c_i1q53kPQ2RzxXNt5LmO4f6zsa8nnmLY2zIgppdcLXdPn-8fL8-3tLwAA___aPTeP"/></p></=
blockquote><p><img=20width=3d"1px"=20height=3d"1px"=20alt=3d""=20src=3d"htt=
p://cccp.relay.walmart.com/o/eJwczL1qwzAQAOCnsUZzutPvoCE2DhQylPYJlNxdKnAUUE=
1L376047d8XKpScGKk2AiUIGAE81FY9c-a9cpOQw3hmiXlGp06AWTTCgKSRUxIZC3MgZP6iIk0k=
KtaJwdD9vozf9f9Uccx354P0_qtsfTjhYv3GXBZw0YenE-wxDPFxSfrT-ec02JGaV2fkwOWz3bv=
Mvb21fr9_znKuq6vE53et8tle_sNAAD__1zROOA"/></p>
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