Subject: RE:Message from Walmart.com Customer: Ask a question, 200011401160052 #Ref 20231223003115818
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 27 Dec 2023 07:51:39 -0800

Hello Andrea/ Walmart-

Thank you for your email. Have you tried to fully open the package? Becasue sometimes the sheets are placed in the center of the package.

Sincerely,

Kyle

Designer Living

[email-masked]

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Dear Designer Living Inc.,

Andrea Williams wants to connect with you for the order below:

Customer Order Number:  200011401160052

Purchase Order No:  108829383772249

Reason for Contact:  Ask a question

Item name/number:  Intelligent Design 9-Piece Queen Comforter Sets with Sheet Bed in a Bag Coral Medallion Print Bedding Sets/56028779

Customer Message:

hi, this is osbren from Walmart customer service, the customer received the order but the sheets are missing, she is asking for a replacemnt or the sheets that are missing for the 2 items :200011401160052. please contact the seller in order to provide options to her.
[email-masked]

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team