Subject: RE:Re: Solution for Error message on Designer Living order. #Ref 20231222003115769
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Fri, 22 Dec 2023 14:54:46 -0800

Hello Lisa-

The reason why the credit card won't work is maybe because the credit card has 2 names registered on it. The personal name and the business name as per our team mentioned probably the main reason of the error. We apologize for the inconvenience this may have caused you.

Sincerely,

Kyle

Designer Living

[email-masked]

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Can you tell me why? That is the only business card we have and it is the one we need to use. We do not have another option.

Is it the address or the card number...? What is the error code issue??

Thank you,

Lisa

Dana Point Endodontics

24981 Dana Point Harbor Drive  E-120

Dana Point, CA 92629

949.441.5965

From: Customer Service [email-masked]

Hello Lisa-

Our team already completed the investigation. The reason for the error message is due to the credit card used. Unfortunately, you will need to use a different credit card so that the order will push through.

Sincerely,

Kyle

Designer Living

[email-masked]