Subject: RE:Message from Walmart.com Customer: Ask a question, 200011495825923 #Ref 20231220003115605
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 20 Dec 2023 14:03:33 -0800

Hello Debra/ Walmart-

Thank you for your email. Due to the surge of orders, FedEx maybe placed the items in different trailer delivery trucks the reason why the items will be delivered separately. Don't worry your order is still in transit, please allow 5-8 business days for FedEx ground delivery.

Sincerely,

Kyle

Designer Living

[email-masked]

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Dear Designer Living Inc.,

Debra Jordan wants to connect with you for the order below:

Customer Order Number:  200011495825923

Purchase Order No:  108835469112672

Reason for Contact:  Ask a question

Item name/number:  True North by Sleep Philosophy Plush to Sherpa Reversible King/Cal King Comforter Set with Matching Sham, Cozy Gray/391161977

Customer Message:

Why is two of the sets going to be late?  They were all ordered at the same time!!  Guess I’ll be returning them all

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team