Subject: RE:Message from Walmart.com Customer: Ask a question, 200011613833858 #Ref 20231220003115588
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 20 Dec 2023 10:23:09 -0800

Hello Victoria/ Walmart-

Thank you for your email. We apologize that the item did not meet your expectations. Please be advised once a return has been received, our warehouse inspects all returns, to ensure that items are not damaged etc. and are in their original packaging.  They will then process the paperwork and forward onto our Customer Service team to process the refund.  The whole process takes approximately 15-20 business days.  Once your refund has been processed you will be notified by email.

Sincerely,

Kyle

Designer Living

[email-masked]

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Dear Designer Living Inc.,

Victoria pichardo wants to connect with you for the order below:

Customer Order Number:  200011613833858

Purchase Order No:  108833477548714

Reason for Contact:  Ask a question

Item name/number:  Comfort Spaces Spring 4-Piece Full/Queen Comforter Set Microfiber Pink Striped Floral Reversible Bedding/587922763

Customer Message:

Hi, I returned the conforter because it doesn't look like the picture. Sadly ☹️

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team