Subject: RE:Message from Walmart.com Customer: Ask a question, 200011436604500 #Ref 20231219003115520
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 20 Dec 2023 07:04:07 -0800

Hello Bobby/ Walmart-

Thank you for your email. For electric product inquries, kindly send an email to [email-masked] or you can call our electric product department through 866-456-8852.

Sincerely,

Kyle

Designer Living

[email-masked]

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Dear Designer Living Inc.,

Bobby Puckett wants to connect with you for the order below:

Customer Order Number:  200011436604500

Purchase Order No:  108829498625574

Reason for Contact:  Ask a question

Item name/number:  Serta Travis Queen Fleece Ultra Soft Electric Throw Heated Blanket for Cold Winter Season Charcoal/1820056515

Customer Message:

How do I return this to get a replacement the one side of the controller to turn it on is quit working?

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team