Subject: RE:Message from Walmart.com Customer: Ask a question, 200011585600294 #Ref 20231219003115482
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 19 Dec 2023 07:53:12 -0800

Hello Crystal/ Walmart-

Thank you for your email. Set includes:

1 Comforter 90"W x 90"L

2 Standard Shams 20"W x 26"L (2)

2 Pillowcases 20"W x 30"L (2)

Have you tried to fully open the package? Becasue sometimes the shams are placed at the center of the comforter.

Sincerely,

Kyle

Designer Living

[email-masked]

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Dear Designer Living Inc.,

Crystal Hayes wants to connect with you for the order below:

Customer Order Number:  200011585600294

Purchase Order No:  108834842919793

Reason for Contact:  Ask a question

Item name/number:  Comfort Spaces Full/Queen Comforter Set for Girl Bedroom Metallic Scale 5-Piece Pink Bedding Set with Matching Sham And Pillowcase/1201487959

Customer Message:

My order only came with 3 pieces in the order it said it was a 5 piece set I’m so upset about this only came with comforter and 2 pillow cases

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team