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Date: Tue, 19 Dec 2023 07:30:54 -0800
Subject: RE:Re: Re: Please contact the customer - Damaged/Missing Parts/Not Received #Ref 20231211003114691
From: "info@designerliving.com" <info@designerliving.com>
To: "c-B3C099CC87934D18819BC38645DC370E@relay.walmart.com" <c-B3C099CC87934D18819BC38645DC370E@relay.walmart.com>
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<p>Hello&nbsp;<span=20style=3d"text-wrap:=20wrap;">Roxanne/=20Walmart-</spa=
n></p><p><span=20style=3d"text-wrap:=20wrap;"><br/></span></p><p><span=20st=
yle=3d"text-wrap:=20wrap;">Thank=20you=20for=20confirming=20your=20shipping=
=20address.=20Unfortunately,=20the=20item=20is=20already=20out=20of=20stock=
.=20We=20proceeded=20on=20refunding=20your=20order=20no:&nbsp;<span=20style=
=3d"text-wrap:=20wrap;">200011499428196/=20PO=20no:&nbsp;<span=20style=3d"t=
ext-wrap:=20wrap;">108834011340627.=20Please=20allow=202-3=20business=20day=
s=20for=20the=20refund=20amount=20to=20reflect=20on=20your=20account.</span=
></span></span></p><p><span=20style=3d"text-wrap:=20wrap;"><span=20style=3d=
"text-wrap:=20wrap;"><span=20style=3d"text-wrap:=20wrap;"><br/></span></spa=
n></span></p><p><span=20style=3d"text-wrap:=20wrap;"><span=20style=3d"text-=
wrap:=20wrap;"><span=20style=3d"text-wrap:=20wrap;">Sincerely,</span></span=
></span></p><p><span=20style=3d"text-wrap:=20wrap;"><span=20style=3d"text-w=
rap:=20wrap;"><span=20style=3d"text-wrap:=20wrap;">Kyle</span></span></span=
></p><p><span=20style=3d"text-wrap:=20wrap;"><span=20style=3d"text-wrap:=20=
wrap;"><span=20style=3d"text-wrap:=20wrap;">Designer=20Living</span></span>=
</span></p><p><span=20style=3d"text-wrap:=20wrap;"><span=20style=3d"text-wr=
ap:=20wrap;"><span=20style=3d"text-wrap:=20wrap;">info@designerliving.com</=
span></span></span></p><p><br/></p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p><p>158=
=20Shiloh=20Firetower=20Rd</p><p>Foxworth,=20MS=2039483</p><p><br/></p><p>O=
n=20Mon,=20Dec=2018,=202023,=205:18=20PM=20Designer=20Living=20Inc.=20&lt;<=
a=20href=3d"mailto:s-B3C099CC87934D18819BC38645DC370E@relay.walmart.com">s-=
B3C099CC87934D18819BC38645DC370E@relay.walmart.com</a>&gt;=20wrote:<br/></p=
><blockquote=20class=3d"gmail_quote"=20style=3d"margin:0=200=200=20.8ex;bor=
der-left:1px=20#ccc=20solid;padding-left:1ex"><p>Hello&nbsp;Roxanne/=20Walm=
art-</p><p><br/></p><p>Thank=20you=20for=20the=20photos=20that=20you=20have=
=20provided=20and=20we=20apologize=20for=20the=20damaged=20item=20that=20yo=
u=20have=20received.=20As=20our=20one=20time=20courtesy,=20we=20will=20send=
=20ypu=20a=20replacement=20order.=20Can=20you=20please=20confirm=20the=20ad=
dress=20where=20we=20will=20send=20the=20replacement?</p><p><br/></p><p>Sin=
cerely,</p><p>Kyle</p><p>Designer=20Living</p><p><a=20href=3d"mailto:info@d=
esignerliving.com"=20target=3d"_blank">info@designerliving.com</a></p><p>=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d</p><p><br/></p><p>On=20Mon,=20Dec=2011,=202023,=2011:35=20AM=
=20<a=20href=3d"mailto:info@designerliving.com"=20target=3d"_blank">info@de=
signerliving.com</a>=20&lt;<a=20href=3d"mailto:s-B3C099CC87934D18819BC38645=
DC370E@relay.walmart.com"=20target=3d"_blank">s-B3C099CC87934D18819BC38645D=
C370E@relay.walmart.com</a>&gt;=20wrote:<br/></p><blockquote=20class=3d"gma=
il_quote"=20style=3d"margin:0=200=200=20.8ex;border-left:1px=20#ccc=20solid=
;padding-left:1ex"><p>You=20have=20a=20message=20from=20Designer=20Living=
=20Inc.=20-=20Walmart.com=20&nbsp;</p><p><br/></p><hr/><p><br/></p><p><stro=
ng>=20Sales=20Order=20Id:=20</strong>&nbsp;200011499428196</p><p><strong>=
=20Item:=20</strong>&nbsp;=20510=20Design=20Quilted=20Upholstered=20Platfor=
m=20Full=20Size=20Bed=20Frame=20with=20Headboard=20Wooden=20Charcoal,=20Siz=
e:=20Full,=20Actual=20Color:=20Charcoal</p><p><br/></p><p><br/></p><p>Hello=
&nbsp;Roxanne/=20Walmart-</p><p><br/></p><p>Thank=20you=20for=20your=20emai=
l.=20Can=20you=20send=20us=20a=20photo=20of=20the=20damaged=20part=20of=20t=
he=20item?</p><p><br/></p><p>Sincerely,</p><p>Kyle</p><p>Designer=20Living<=
/p><p><a=20href=3d"mailto:info@designerliving.com"=20target=3d"_blank">info=
@designerliving.com</a></p><p><br/></p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p><p>De=
ar=20Designer=20Living=20Inc.&nbsp;</p><p><br/></p><p>**=20THIS=20IS=20AN=
=20ESCALATION=20**</p><p><br/></p><p>This=20is=20Walmart=20Customer=20Care,=
=20contacting=20you=20on=20behalf=20of=20the=20customer=20for=20the=20order=
=20below.=20The=20customer=20is=20receiving=20a=20copy=20of=20this=20messag=
e.</p><p><br/></p><p><strong>=20Customer=20Name:</strong>&nbsp;Roxanne=20Lu=
ckett</p><p><strong>Customer=20Order=20Number:</strong>&nbsp;20001149942819=
6</p><p><strong>Purchase=20Order=20No:</strong>&nbsp;108834011340627</p><p>=
<strong>=20Reason=20for=20Contact:=20</strong>&nbsp;Damaged/Missing=20Parts=
/Not=20Received</p><p><strong>=20Item=20name/number:=20</strong>&nbsp;=2051=
0=20Design=20Quilted=20Upholstered=20Platform=20Full=20Size=20Bed=20Frame=
=20with=20Headboard=20Wooden=20Charcoal,=20Size:=20Full,=20Actual=20Color:=
=20Charcoal/420248020</p><p><strong>=20Agent=20message:=20</strong>&nbsp;=
=20hi=20this=20is=20christelle=20from=20customer=20service=20walmart.=20Ple=
ase=20be=20informed=20that=20the=20item=20that=20was=20received=20by=20the=
=20customer=20was=20damaged=20on=20one=20side=20of=20the=20headboard.=20Ple=
ase=20respnd=20back=20for=20a=20replacement.=20Customer=20would=20still=20l=
ike=20to=20have=20the=20item.</p><p><br/></p><p><br/></p><p><strong>What=20=
you=20need=20to=20do=20now:</strong></p><p>1.=20Reply=20to=20this=20message=
=20to=20contact=20the=20customer,=20and=20do=20so=20within=2048=20hours,=20=
per=20the=20guidelines=20outlined=20in=20the=20<a=20href=3d"https://sellerh=
elp.walmart.com/s/guide?article=3d000006402#Customer_Service_Requirements"=
=20target=3d"_blank">Marketplace=20Seller=20Customer=20Care=20Requirements.=
</a>=0d=0a=20<br/>=202.=20If=20there=20has=20been=20no=20reply=20to=20this=
=20communication=20within=2048=20hours,=20Walmart=20may=20proactively=20ref=
und=20the=20customer.</p><p><br/></p><p><br/></p><p>Thank=20you,&nbsp;<br/>=
=20Your=20Walmart=20Customer=20Care=20Team</p><p><br/></p><p><img=20width=
=3d"1px"=20height=3d"1px"=20alt=3d""=20src=3d"http://cccp.relay.walmart.com=
/o/eJwczEtq8zAQAODTWEszL70WWvxRvPghi9KeYOqRU4GjgGtaevtCL_BZ0Y2DNNcKRiCGSMLu=
o-RNgZME8mRhDRaC2mYqqzE39OJ6ISBGQkQPkXjWGHNTooSm6tP7JHC0XX_mb90fepzz-ny4PtZ=
ubZz_rVy4Qs61pphZrpgS5kvlFMRfK0dY3FH62J6TgLXPfh_t2PtXH_c_5yy11peJ_70tt9vy-h=
sAAP__Ivg4nw"/></p><p><br/></p><hr/><p><br/></p><p>Walmart=20Customer=20Ser=
vice=20Team</p><p><br/></p><img=20width=3d"1px"=20height=3d"1px"=20alt=3d""=
=20src=3d"http://cccp.relay.walmart.com/o/eJwczDtOxDAQANDTxGU0v4zHhQt2dgsKB=
OJzALN2IFI-UhQE3B6x_dOruYys0kLLGIEYFSmGzwzJUBFVRQCrMePQLFYU0xEIJUyZ_jkhYuSB=
Ys_vo1lS40oDk3AnsLe5_PbfZV7KfvTXbQnTep1qW4_7mk_skJK7xcRyRjNMJ2dTGc7OES5hz_v=
2U9a1zV_SCXwsZZpvyZHd_anjO397eX18uDz_BQAA__-M2DWA"/></blockquote><p><img=20=
width=3d"1px"=20height=3d"1px"=20alt=3d""=20src=3d"http://cccp.relay.walmar=
t.com/o/eJwczMFOxCAQANCvKcdmmIHCHDi4sz2Y7MHoF0CHriRdNsFG49-b-ANPU95pcdXUZAM=
gOwiRzGfyG5IvZQfdPWEorDlE1cIImMkV0xICkkUbkWBBmkMhp9WDZ7WLVTs5GPXIv_NPPh55nP=
P2fJjWt6a1n6-aLiTALBIDk7vaGC1fhOLi_FUowGpGan1_Tg60frV7r-No363f_50zicjbRC8f6=
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