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Message-ID: <8403cf4263cb077d@88f8e8eda113c17f>
Date: Tue, 19 Dec 2023 07:14:13 -0800
Subject: RE:RE:RE:RE:RE:Please contact the customer - My order is delayed   #Ref 20231214003115045
From: "info@designerliving.com" <info@designerliving.com>
To: "c-9C7B995352734BF0A464E1BE593FFB04@relay.walmart.com" <c-9C7B995352734BF0A464E1BE593FFB04@relay.walmart.com>
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<p>Hello=20<span=20style=3d"text-wrap:=20wrap;">Debra</span>/=20Walmart=20-=
</p><p><br/></p><p>Thank=20you=20for=20confirming=20your=20shipping=20addre=
ss.=20We=20have=20processed=20the=20replacement=20order.=20Please=20allow=
=205-7=20business=20days=20for=20FedEx=20Ground=20delivery.&nbsp;</p><p><br=
/></p><p><br/></p><p>Sincerely,</p><p>Kyle</p><p>Designer=20Living=20Custom=
er=20Service</p><p>1-888-879-8790</p><p>info@designerliving.com</p><p>=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d</p><p><br/></p><p>Debra=20Akers&nbsp;</p><p>175=20Laurel=20Church=
=20Rd</p><p>Pilot=20VA=2024138</p><p><br/></p><p><br/></p><p><br/></p><p>Se=
nt=20from=20my=20Galaxy</p><p><br/></p><p><br/></p><p>--------=20Original=
=20message=20--------</p><p>From:=20&quot;Designer=20Living=20Inc.&quot;</p=
><p>Date:=2012/18/23=20&nbsp;6:09=20PM=20&nbsp;(GMT-05:00)</p><p>To:=20Debr=
a=20Akers</p><p>Subject:=20RE:RE:RE:RE:Please=20contact=20the=20customer=20=
-=20My=20order=20is=20delayed=20&nbsp;=20#Ref=0d=0a=20&nbsp;202312140031150=
45</p><p><br/></p><p>Hello=20Debra-</p><p><br/></p><p>Got=20that!=20Can=20y=
ou=20please=20confirm=20the=20address=20where=20we=20will=20send=20the=20re=
placement=20order?</p><p><br/></p><p>Sincerely,</p><p>Kyle</p><p>Designer=
=20Living</p><p>info@designerliving.com</p><p><br/></p><p>=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p=
><p><br/></p><p>Yes=20please=20send=20the=20replacement.=20Thank=20you.</p>=
<p><br/></p><p><br/></p><p><br/></p><p>Sent=20from=20my=20Galaxy</p><p><br/=
></p><p><br/></p><p>--------=20Original=20message=20--------</p><p>From:=20=
&quot;Designer=20Living=20Inc.&quot;</p><p>Date:=2012/18/23=20&nbsp;5:18=20=
PM=20&nbsp;(GMT-05:00)</p><p>To:=20Debra=20Akers</p><p>Subject:=20RE:RE:RE:=
Please=20contact=20the=20customer=20-=20My=20order=20is=20delayed=20&nbsp;=
=20#Ref=0d=0a=20&nbsp;20231214003115045</p><p><br/></p><p>Hello&nbsp;<span=
=20style=3d"text-wrap:=20wrap;">Debra/=20Walmart-</span></p><p><span=20styl=
e=3d"text-wrap:=20wrap;"><br/></span></p><p><span=20style=3d"text-wrap:=20w=
rap;">Unfortunately,=20we=20cannot=20predict=20the=20exact=20time=20and=20d=
ate=20of=20delivery=20but=20FedEx=20standard=20delivery=20time=20will=20be=
=205-8=20business=20days.=20Would=20you=20like=20to=20proceed=20on=20gettin=
g=20the=20replacement=20order?</span></p><p><span=20style=3d"text-wrap:=20w=
rap;"><br/></span></p><p><span=20style=3d"text-wrap:=20wrap;">Sincerely,</s=
pan></p><p>Kyle</p><p>Designer=20Living</p><p>info@designerliving.com</p><p=
>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d</p><p><br/></p><p>Can=20you=20get=20it=20here=20by=20Christ=
mas...if=20yes=20I=20would=20live=20to=20have=20another=20shipped.&nbsp;</p=
><p><br/></p><p><br/></p><p><br/></p><p>Sent=20from=20my=20Galaxy</p><p><br=
/></p><p><br/></p><p>--------=20Original=20message=20--------</p><p>From:=
=20&quot;Designer=20Living=20Inc.&quot;</p><p>Date:=2012/18/23=20&nbsp;3:49=
=20PM=20&nbsp;(GMT-05:00)</p><p>To:=20Debra=20Akers</p><p>Subject:=20RE:RE:=
Please=20contact=20the=20customer=20-=20My=20order=20is=20delayed=20&nbsp;=
=20#Ref=0d=0a=20&nbsp;20231214003115045</p><p><br/></p><p>Hello&nbsp;<span=
=20style=3d"text-wrap:=20wrap;">Debra/=20Walmart-</span></p><p><span=20styl=
e=3d"text-wrap:=20wrap;"><br/></span></p><p><span=20style=3d"text-wrap:=20w=
rap;">Thank=20you=20for=20your=20email=20and=20we=20apologize=20that=20your=
=20item=20has=20not=20arrived.=20Instead=20of=20requesting=20for=20a=20refu=
nd,=20would=20you=20like=20us=20to=20send=20you=20a=20replacement=20order?&=
nbsp;</span></p><p><span=20style=3d"text-wrap:=20wrap;"><br/></span></p><p>=
<span=20style=3d"text-wrap:=20wrap;">Sincerely,</span></p><p>Kyle</p><p>Des=
igner=20Living</p><p>info@designerliving.com</p><p>=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/>=
</p><p>Since=20this=20item=20has=20not=20moved=20since=20Dec=203=20and=20no=
body=20knows=20where=20it=20is=20cam=20I=20please=20have=20a=20refund.=20Th=
e=20comforter=20set=20is/was=20one=20of=20my=20daughters=20Christmas=20gift=
s=20and=20I=20need=20the=20money=20to=20purchase=20her=20a=20different=20on=
e.&nbsp;</p><p><br/></p><p><br/></p><p><br/></p><p>Sent=20from=20my=20Galax=
y</p><p><br/></p><p><br/></p><p>--------=20Original=20message=20--------</p=
><p>From:=20&quot;info@designerliving.com&quot;</p><p>Date:=2012/14/23=20&n=
bsp;6:06=20PM=20&nbsp;(GMT-05:00)</p><p>To:=20Debra=20Akers</p><p>Subject:=
=20RE:Please=20contact=20the=20customer=20-=20My=20order=20is=20delayed=20&=
nbsp;=20#Ref=2020231214003115045</p><p><br/></p><p>You=20have=20a=20message=
=20from=20Designer=20Living=20Inc.=20-=20Walmart.com=20&nbsp;</p><p><br/></=
p><hr/><p><br/></p><p><strong>=20Sales=20Order=20Id:=20</strong>&nbsp;20001=
1408741197</p><p><strong>=20Item:=20</strong>&nbsp;=20Intelligent=20Design=
=208-Piece=20Purple=20Boho=20All=20Season=20Comforter=20Set=20with=20Bed=20=
Sheets,=20Queen</p><p><br/></p><p><br/></p><p>Hello=20<span=20style=3d"text=
-wrap:=20wrap;">Debra</span>/=20Walmart-</p><p>&nbsp;</p><p>Thank=20you=20f=
or=20your=20email.=20We=20are=20sorry=20to=20hear=20your=20order=20has=20no=
t=20arrived.=20Unfortunately,=20we=20cannot=20see=20further=20into=20FedEx&=
#39;s=20system=20as=20to=20why=20there=20have=20been=20no=20scans=20for=20t=
his=20package;=20therefore,=20we=20have=20opened=20a=20lost=20package=20inv=
estigation=20with=20FedEx.=20Generally,=20this=20will=20take=20anywhere=20b=
etween=201-8=20business=20days=20to=20resolve;=20however,=20it=20can=20be=
=20completed=20sooner.=20Once=20FedEx=20completes=20their=20investigation,=
=20they=20will=20notify=20us=20of=20the=20results;=20and=20we=20in=20turn=
=20will=20contact=20you=20with=20an=20update.=20We=20appreciate=20your=20pa=
tience=20while=20the=20investigation=20is=20in=20progress.=20Thank=20you!</=
p><p>&nbsp;</p><p>Sincerely,</p><p>Kyle</p><p>Designer=20Living=20Customer=
=20Service</p><p>1-888-879-8790</p><p>info@designerliving.com</p><p>=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d</p><p><br/></p><p>Dear=20Designer=20Living=20Inc.&nbsp;</p><p><br/><=
/p><p>**=20THIS=20IS=20AN=20ESCALATION=20**</p><p><br/></p><p>This=20is=20W=
almart=20Customer=20Care,=20contacting=20you=20on=20behalf=20of=20the=20cus=
tomer=20for=20the=20order=20below.=20The=20customer=20is=20receiving=20a=20=
copy=20of=20this=20message.</p><p><br/></p><p><strong>=20Customer=20Name:</=
strong>&nbsp;Debra=20Akers</p><p><strong>Customer=20Order=20Number:</strong=
>&nbsp;200011408741197</p><p><strong>Purchase=20Order=20No:</strong>&nbsp;1=
08833789344777</p><p><strong>=20Reason=20for=20Contact:=20</strong>&nbsp;My=
=20order=20is=20delayed</p><p><strong>=20Item=20name/number:=20</strong>&nb=
sp;=20Intelligent=20Design=208-Piece=20Purple=20Boho=20All=20Season=20Comfo=
rter=20Set=20with=20Bed=20Sheets,=20Queen/842203064</p><p><strong>=20Agent=
=20message:=20</strong>&nbsp;=20My=20order=20is=20delayed.=20Please=20let=
=20me=20know=20its=20status.</p><p><br/></p><p><br/></p><p><strong>What=20y=
ou=20need=20to=20do=20now:</strong></p><p>1.=20Reply=20to=20this=20message=
=20to=20contact=20the=20customer,=20and=20do=20so=20within=2048=20hours,=20=
per=20the=20guidelines=20outlined=20in=20the=20<a=20href=3d"https://sellerh=
elp.walmart.com/s/guide?article=3d000006402#Customer_Service_Requirements">=
Marketplace=20Seller=20Customer=20Care=20Requirements.</a>=0d=0a=20<br/>=20=
2.=20If=20there=20has=20been=20no=20reply=20to=20this=20communication=20wit=
hin=2048=20hours,=20Walmart=20may=20proactively=20refund=20the=20customer.<=
/p><p><br/></p><p><br/></p><p>Thank=20you,&nbsp;<br/>=20Your=20Walmart=20Cu=
stomer=20Care=20Team</p><p><br/></p><p><img=20width=3d"1px"=20height=3d"1px=
"=20alt=3d""=20src=3d"http://cccp.relay.walmart.com/o/eJwczFFqxCAQANDTxM8wj=
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br/></p><hr/><p><br/></p><p>Walmart=20Customer=20Service=20Team</p><p><br/>=
</p><p><img=20width=3d"1px"=20height=3d"1px"=20alt=3d""=20src=3d"http://ccc=
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