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Message-ID: <afaa37249fd52991@8295205e270e5980>
Date: Mon, 18 Dec 2023 15:09:39 -0800
Subject: RE:RE:RE:RE:Please contact the customer - My order is delayed   #Ref 20231214003115045
From: "info@designerliving.com" <info@designerliving.com>
To: "c-9C7B995352734BF0A464E1BE593FFB04@relay.walmart.com" <c-9C7B995352734BF0A464E1BE593FFB04@relay.walmart.com>
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<p>Hello=20Debra-</p><p><br/></p><p>Got=20that!=20Can=20you=20please=20conf=
irm=20the=20address=20where=20we=20will=20send=20the=20replacement=20order?=
</p><p><br/></p><p>Sincerely,</p><p>Kyle</p><p>Designer=20Living</p><p>info=
@designerliving.com</p><p><br/></p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p><p>Yes=
=20please=20send=20the=20replacement.=20Thank=20you.</p><p><br/></p><p><br/=
></p><p><br/></p><p>Sent=20from=20my=20Galaxy</p><p><br/></p><p><br/></p><p=
>--------=20Original=20message=20--------</p><p>From:=20&quot;Designer=20Li=
ving=20Inc.&quot;</p><p>Date:=2012/18/23=20&nbsp;5:18=20PM=20&nbsp;(GMT-05:=
00)</p><p>To:=20Debra=20Akers</p><p>Subject:=20RE:RE:RE:Please=20contact=20=
the=20customer=20-=20My=20order=20is=20delayed=20&nbsp;=20#Ref=0d=0a=20&nbs=
p;20231214003115045</p><p><br/></p><p>Hello&nbsp;<span=20style=3d"text-wrap=
:=20wrap;">Debra/=20Walmart-</span></p><p><span=20style=3d"text-wrap:=20wra=
p;"><br/></span></p><p><span=20style=3d"text-wrap:=20wrap;">Unfortunately,=
=20we=20cannot=20predict=20the=20exact=20time=20and=20date=20of=20delivery=
=20but=20FedEx=20standard=20delivery=20time=20will=20be=205-8=20business=20=
days.=20Would=20you=20like=20to=20proceed=20on=20getting=20the=20replacemen=
t=20order?</span></p><p><span=20style=3d"text-wrap:=20wrap;"><br/></span></=
p><p><span=20style=3d"text-wrap:=20wrap;">Sincerely,</span></p><p>Kyle</p><=
p>Designer=20Living</p><p>info@designerliving.com</p><p>=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p=
><br/></p><p>Can=20you=20get=20it=20here=20by=20Christmas...if=20yes=20I=20=
would=20live=20to=20have=20another=20shipped.&nbsp;</p><p><br/></p><p><br/>=
</p><p><br/></p><p>Sent=20from=20my=20Galaxy</p><p><br/></p><p><br/></p><p>=
--------=20Original=20message=20--------</p><p>From:=20&quot;Designer=20Liv=
ing=20Inc.&quot;</p><p>Date:=2012/18/23=20&nbsp;3:49=20PM=20&nbsp;(GMT-05:0=
0)</p><p>To:=20Debra=20Akers</p><p>Subject:=20RE:RE:Please=20contact=20the=
=20customer=20-=20My=20order=20is=20delayed=20&nbsp;=20#Ref=0d=0a=20&nbsp;2=
0231214003115045</p><p><br/></p><p>Hello&nbsp;<span=20style=3d"text-wrap:=
=20wrap;">Debra/=20Walmart-</span></p><p><span=20style=3d"text-wrap:=20wrap=
;"><br/></span></p><p><span=20style=3d"text-wrap:=20wrap;">Thank=20you=20fo=
r=20your=20email=20and=20we=20apologize=20that=20your=20item=20has=20not=20=
arrived.=20Instead=20of=20requesting=20for=20a=20refund,=20would=20you=20li=
ke=20us=20to=20send=20you=20a=20replacement=20order?&nbsp;</span></p><p><sp=
an=20style=3d"text-wrap:=20wrap;"><br/></span></p><p><span=20style=3d"text-=
wrap:=20wrap;">Sincerely,</span></p><p>Kyle</p><p>Designer=20Living</p><p>i=
nfo@designerliving.com</p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p><p>Since=20this=
=20item=20has=20not=20moved=20since=20Dec=203=20and=20nobody=20knows=20wher=
e=20it=20is=20cam=20I=20please=20have=20a=20refund.=20The=20comforter=20set=
=20is/was=20one=20of=20my=20daughters=20Christmas=20gifts=20and=20I=20need=
=20the=20money=20to=20purchase=20her=20a=20different=20one.&nbsp;</p><p><br=
/></p><p><br/></p><p><br/></p><p>Sent=20from=20my=20Galaxy</p><p><br/></p><=
p><br/></p><p>--------=20Original=20message=20--------</p><p>From:=20&quot;=
info@designerliving.com&quot;</p><p>Date:=2012/14/23=20&nbsp;6:06=20PM=20&n=
bsp;(GMT-05:00)</p><p>To:=20Debra=20Akers</p><p>Subject:=20RE:Please=20cont=
act=20the=20customer=20-=20My=20order=20is=20delayed=20&nbsp;=20#Ref=202023=
1214003115045</p><p><br/></p><p>You=20have=20a=20message=20from=20Designer=
=20Living=20Inc.=20-=20Walmart.com=20&nbsp;</p><p><br/></p><hr/><p><br/></p=
><p><strong>=20Sales=20Order=20Id:=20</strong>&nbsp;200011408741197</p><p><=
strong>=20Item:=20</strong>&nbsp;=20Intelligent=20Design=208-Piece=20Purple=
=20Boho=20All=20Season=20Comforter=20Set=20with=20Bed=20Sheets,=20Queen</p>=
<p><br/></p><p><br/></p><p>Hello=20<span=20style=3d"text-wrap:=20wrap;">Deb=
ra</span>/=20Walmart-</p><p>&nbsp;</p><p>Thank=20you=20for=20your=20email.=
=20We=20are=20sorry=20to=20hear=20your=20order=20has=20not=20arrived.=20Unf=
ortunately,=20we=20cannot=20see=20further=20into=20FedEx&#39;s=20system=20a=
s=20to=20why=20there=20have=20been=20no=20scans=20for=20this=20package;=20t=
herefore,=20we=20have=20opened=20a=20lost=20package=20investigation=20with=
=20FedEx.=20Generally,=20this=20will=20take=20anywhere=20between=201-8=20bu=
siness=20days=20to=20resolve;=20however,=20it=20can=20be=20completed=20soon=
er.=20Once=20FedEx=20completes=20their=20investigation,=20they=20will=20not=
ify=20us=20of=20the=20results;=20and=20we=20in=20turn=20will=20contact=20yo=
u=20with=20an=20update.=20We=20appreciate=20your=20patience=20while=20the=
=20investigation=20is=20in=20progress.=20Thank=20you!</p><p>&nbsp;</p><p>Si=
ncerely,</p><p>Kyle</p><p>Designer=20Living=20Customer=20Service</p><p>1-88=
8-879-8790</p><p>info@designerliving.com</p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p=
><p>Dear=20Designer=20Living=20Inc.&nbsp;</p><p><br/></p><p>**=20THIS=20IS=
=20AN=20ESCALATION=20**</p><p><br/></p><p>This=20is=20Walmart=20Customer=20=
Care,=20contacting=20you=20on=20behalf=20of=20the=20customer=20for=20the=20=
order=20below.=20The=20customer=20is=20receiving=20a=20copy=20of=20this=20m=
essage.</p><p><br/></p><p><strong>=20Customer=20Name:</strong>&nbsp;Debra=
=20Akers</p><p><strong>Customer=20Order=20Number:</strong>&nbsp;20001140874=
1197</p><p><strong>Purchase=20Order=20No:</strong>&nbsp;108833789344777</p>=
<p><strong>=20Reason=20for=20Contact:=20</strong>&nbsp;My=20order=20is=20de=
layed</p><p><strong>=20Item=20name/number:=20</strong>&nbsp;=20Intelligent=
=20Design=208-Piece=20Purple=20Boho=20All=20Season=20Comforter=20Set=20with=
=20Bed=20Sheets,=20Queen/842203064</p><p><strong>=20Agent=20message:=20</st=
rong>&nbsp;=20My=20order=20is=20delayed.=20Please=20let=20me=20know=20its=
=20status.</p><p><br/></p><p><br/></p><p><strong>What=20you=20need=20to=20d=
o=20now:</strong></p><p>1.=20Reply=20to=20this=20message=20to=20contact=20t=
he=20customer,=20and=20do=20so=20within=2048=20hours,=20per=20the=20guideli=
nes=20outlined=20in=20the=20<a=20href=3d"https://sellerhelp.walmart.com/s/g=
uide?article=3d000006402#Customer_Service_Requirements">Marketplace=20Selle=
r=20Customer=20Care=20Requirements.</a>=0d=0a=20<br/>=202.=20If=20there=20h=
as=20been=20no=20reply=20to=20this=20communication=20within=2048=20hours,=
=20Walmart=20may=20proactively=20refund=20the=20customer.</p><p><br/></p><p=
><br/></p><p>Thank=20you,&nbsp;<br/>=20Your=20Walmart=20Customer=20Care=20T=
eam</p><p><br/></p><p><img=20src=3d"http://cccp.relay.walmart.com/o/eJwczFF=
qxCAQANDTxM8wjjOa-fBjExIo7EdpTyA6boWsgTS09PaFvcArMVXnSY1GGwBZIAQ0X9HypAI5eC=
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OHk"=20alt=3d""=20height=3d"1px"=20width=3d"1px"/></p><p><br/></p><hr/><p><=
br/></p><p>Walmart=20Customer=20Service=20Team</p><p><br/></p><p><img=20src=
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