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Message-ID: <95b0fcefa146a44f@96f7f09ac66bba75>
Date: Mon, 18 Dec 2023 15:18:24 -0800
Subject: RE:Re: Please contact the customer - Damaged/Missing Parts/Not Received #Ref 20231211003114691
From: "info@designerliving.com" <info@designerliving.com>
To: "c-B3C099CC87934D18819BC38645DC370E@relay.walmart.com" <c-B3C099CC87934D18819BC38645DC370E@relay.walmart.com>
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<p>Hello&nbsp;<span=20style=3d"text-wrap:=20wrap;">Roxanne/=20Walmart-</spa=
n></p><p><span=20style=3d"text-wrap:=20wrap;"><br/></span></p><p><span=20st=
yle=3d"text-wrap:=20wrap;">Thank=20you=20for=20the=20photos=20that=20you=20=
have=20provided=20and=20we=20apologize=20for=20the=20damaged=20item=20that=
=20you=20have=20received.=20As=20our=20one=20time=20courtesy,=20we=20will=
=20send=20ypu=20a=20replacement=20order.=20Can=20you=20please=20confirm=20t=
he=20address=20where=20we=20will=20send=20the=20replacement?</span></p><p><=
span=20style=3d"text-wrap:=20wrap;"><br/></span></p><p><span=20style=3d"tex=
t-wrap:=20wrap;">Sincerely,</span></p><p><span=20style=3d"text-wrap:=20wrap=
;">Kyle</span></p><p><span=20style=3d"text-wrap:=20wrap;">Designer=20Living=
</span></p><p><span=20style=3d"text-wrap:=20wrap;">info@designerliving.com<=
/span></p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p><p>On=20Mon,=20Dec=2011,=202023,=
=2011:35=20AM=20<a=20href=3d"mailto:info@designerliving.com">info@designerl=
iving.com</a>=20&lt;<a=20href=3d"mailto:s-B3C099CC87934D18819BC38645DC370E@=
relay.walmart.com">s-B3C099CC87934D18819BC38645DC370E@relay.walmart.com</a>=
&gt;=20wrote:<br/></p><blockquote=20class=3d"gmail_quote"=20style=3d"margin=
:0=200=200=20.8ex;border-left:1px=20#ccc=20solid;padding-left:1ex"><p>You=
=20have=20a=20message=20from=20Designer=20Living=20Inc.=20-=20Walmart.com=
=20&nbsp;</p><p><br/></p><hr/><p><br/></p><p><strong>=20Sales=20Order=20Id:=
=20</strong>&nbsp;200011499428196</p><p><strong>=20Item:=20</strong>&nbsp;=
=20510=20Design=20Quilted=20Upholstered=20Platform=20Full=20Size=20Bed=20Fr=
ame=20with=20Headboard=20Wooden=20Charcoal,=20Size:=20Full,=20Actual=20Colo=
r:=20Charcoal</p><p><br/></p><p><br/></p><p>Hello&nbsp;Roxanne/=20Walmart-<=
/p><p><br/></p><p>Thank=20you=20for=20your=20email.=20Can=20you=20send=20us=
=20a=20photo=20of=20the=20damaged=20part=20of=20the=20item?</p><p><br/></p>=
<p>Sincerely,</p><p>Kyle</p><p>Designer=20Living</p><p><a=20href=3d"mailto:=
info@designerliving.com"=20target=3d"_blank">info@designerliving.com</a></p=
><p><br/></p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p><p>Dear=20Designer=20Living=
=20Inc.&nbsp;</p><p><br/></p><p>**=20THIS=20IS=20AN=20ESCALATION=20**</p><p=
><br/></p><p>This=20is=20Walmart=20Customer=20Care,=20contacting=20you=20on=
=20behalf=20of=20the=20customer=20for=20the=20order=20below.=20The=20custom=
er=20is=20receiving=20a=20copy=20of=20this=20message.</p><p><br/></p><p><st=
rong>=20Customer=20Name:</strong>&nbsp;Roxanne=20Luckett</p><p><strong>Cust=
omer=20Order=20Number:</strong>&nbsp;200011499428196</p><p><strong>Purchase=
=20Order=20No:</strong>&nbsp;108834011340627</p><p><strong>=20Reason=20for=
=20Contact:=20</strong>&nbsp;Damaged/Missing=20Parts/Not=20Received</p><p><=
strong>=20Item=20name/number:=20</strong>&nbsp;=20510=20Design=20Quilted=20=
Upholstered=20Platform=20Full=20Size=20Bed=20Frame=20with=20Headboard=20Woo=
den=20Charcoal,=20Size:=20Full,=20Actual=20Color:=20Charcoal/420248020</p><=
p><strong>=20Agent=20message:=20</strong>&nbsp;=20hi=20this=20is=20christel=
le=20from=20customer=20service=20walmart.=20Please=20be=20informed=20that=
=20the=20item=20that=20was=20received=20by=20the=20customer=20was=20damaged=
=20on=20one=20side=20of=20the=20headboard.=20Please=20respnd=20back=20for=
=20a=20replacement.=20Customer=20would=20still=20like=20to=20have=20the=20i=
tem.</p><p><br/></p><p><br/></p><p><strong>What=20you=20need=20to=20do=20no=
w:</strong></p><p>1.=20Reply=20to=20this=20message=20to=20contact=20the=20c=
ustomer,=20and=20do=20so=20within=2048=20hours,=20per=20the=20guidelines=20=
outlined=20in=20the=20<a=20href=3d"https://sellerhelp.walmart.com/s/guide?a=
rticle=3d000006402#Customer_Service_Requirements"=20target=3d"_blank">Marke=
tplace=20Seller=20Customer=20Care=20Requirements.</a>=0d=0a=20<br/>=202.=20=
If=20there=20has=20been=20no=20reply=20to=20this=20communication=20within=
=2048=20hours,=20Walmart=20may=20proactively=20refund=20the=20customer.</p>=
<p><br/></p><p><br/></p><p>Thank=20you,&nbsp;<br/>=20Your=20Walmart=20Custo=
mer=20Care=20Team</p><p><br/></p><p><img=20width=3d"1px"=20height=3d"1px"=
=20alt=3d""=20src=3d"http://cccp.relay.walmart.com/o/eJwczEtq8zAQAODTWEszL7=
0WWvxRvPghi9KeYOqRU4GjgGtaevtCL_BZ0Y2DNNcKRiCGSMLuo-RNgZME8mRhDRaC2mYqqzE39=
OJ6ISBGQkQPkXjWGHNTooSm6tP7JHC0XX_mb90fepzz-ny4PtZubZz_rVy4Qs61pphZrpgS5kvl=
FMRfK0dY3FH62J6TgLXPfh_t2PtXH_c_5yy11peJ_70tt9vy-hsAAP__Ivg4nw"/></p><p><br=
/></p><hr/><p><br/></p><p>Walmart=20Customer=20Service=20Team</p><p><br/></=
p><img=20width=3d"1px"=20height=3d"1px"=20alt=3d""=20src=3d"http://cccp.rel=
ay.walmart.com/o/eJwczDtOxDAQANDTxGU0v4zHhQt2dgsKBOJzALN2IFI-UhQE3B6x_dOruY=
ys0kLLGIEYFSmGzwzJUBFVRQCrMePQLFYU0xEIJUyZ_jkhYuSBYs_vo1lS40oDk3AnsLe5_PbfZ=
V7KfvTXbQnTep1qW4_7mk_skJK7xcRyRjNMJ2dTGc7OES5hz_v2U9a1zV_SCXwsZZpvyZHd_anj=
O397eX18uDz_BQAA__-M2DWA"/></blockquote><p><img=20width=3d"1px"=20height=3d=
"1px"=20alt=3d""=20src=3d"http://cccp.relay.walmart.com/o/eJwczMFOxCAQANCvK=
cdmmIHCHDi4sz2Y7MHoF0CHriRdNsFG49-b-ANPU95pcdXUZAMgOwiRzGfyG5IvZQfdPWEorDlE=
1cIImMkV0xICkkUbkWBBmkMhp9WDZ7WLVTs5GPXIv_NPPh55nPP2fJjWt6a1n6-aLiTALBIDk7v=
aGC1fhOLi_FUowGpGan1_Tg60frV7r-No363f_50zicjbRC8f6-22vv8FAAD__x3UOHM"/></p>
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