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Message-ID: <9676483d2d1eae16@bc3c2e26c45081c0>
Date: Mon, 18 Dec 2023 14:18:28 -0800
Subject: RE:RE:RE:Please contact the customer - My order is delayed   #Ref 20231214003115045
From: "info@designerliving.com" <info@designerliving.com>
To: "c-9C7B995352734BF0A464E1BE593FFB04@relay.walmart.com" <c-9C7B995352734BF0A464E1BE593FFB04@relay.walmart.com>
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<p>Hello&nbsp;<span=20style=3d"text-wrap:=20wrap;">Debra/=20Walmart-</span>=
</p><p><span=20style=3d"text-wrap:=20wrap;"><br/></span></p><p><span=20styl=
e=3d"text-wrap:=20wrap;">Unfortunately,=20we=20cannot=20predict=20the=20exa=
ct=20time=20and=20date=20of=20delivery=20but=20FedEx=20standard=20delivery=
=20time=20will=20be=205-8=20business=20days.=20Would=20you=20like=20to=20pr=
oceed=20on=20getting=20the=20replacement=20order?</span></p><p><span=20styl=
e=3d"text-wrap:=20wrap;"><br/></span></p><p><span=20style=3d"text-wrap:=20w=
rap;">Sincerely,</span></p><p>Kyle</p><p>Designer=20Living</p><p>info@desig=
nerliving.com</p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p><p>Can=20you=20get=20it=20=
here=20by=20Christmas...if=20yes=20I=20would=20live=20to=20have=20another=
=20shipped.&nbsp;</p><p><br/></p><p><br/></p><p><br/></p><p>Sent=20from=20m=
y=20Galaxy</p><p><br/></p><p><br/></p><p>--------=20Original=20message=20--=
------</p><p>From:=20&quot;Designer=20Living=20Inc.&quot;</p><p>Date:=2012/=
18/23=20&nbsp;3:49=20PM=20&nbsp;(GMT-05:00)</p><p>To:=20Debra=20Akers</p><p=
>Subject:=20RE:RE:Please=20contact=20the=20customer=20-=20My=20order=20is=
=20delayed=20&nbsp;=20#Ref=0d=0a=20&nbsp;20231214003115045</p><p><br/></p><=
p>Hello&nbsp;<span=20style=3d"text-wrap:=20wrap;">Debra/=20Walmart-</span><=
/p><p><span=20style=3d"text-wrap:=20wrap;"><br/></span></p><p><span=20style=
=3d"text-wrap:=20wrap;">Thank=20you=20for=20your=20email=20and=20we=20apolo=
gize=20that=20your=20item=20has=20not=20arrived.=20Instead=20of=20requestin=
g=20for=20a=20refund,=20would=20you=20like=20us=20to=20send=20you=20a=20rep=
lacement=20order?&nbsp;</span></p><p><span=20style=3d"text-wrap:=20wrap;"><=
br/></span></p><p><span=20style=3d"text-wrap:=20wrap;">Sincerely,</span></p=
><p>Kyle</p><p>Designer=20Living</p><p>info@designerliving.com</p><p>=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d</p><p><br/></p><p>Since=20this=20item=20has=20not=20moved=20since=20=
Dec=203=20and=20nobody=20knows=20where=20it=20is=20cam=20I=20please=20have=
=20a=20refund.=20The=20comforter=20set=20is/was=20one=20of=20my=20daughters=
=20Christmas=20gifts=20and=20I=20need=20the=20money=20to=20purchase=20her=
=20a=20different=20one.&nbsp;</p><p><br/></p><p><br/></p><p><br/></p><p>Sen=
t=20from=20my=20Galaxy</p><p><br/></p><p><br/></p><p>--------=20Original=20=
message=20--------</p><p>From:=20&quot;info@designerliving.com&quot;</p><p>=
Date:=2012/14/23=20&nbsp;6:06=20PM=20&nbsp;(GMT-05:00)</p><p>To:=20Debra=20=
Akers</p><p>Subject:=20RE:Please=20contact=20the=20customer=20-=20My=20orde=
r=20is=20delayed=20&nbsp;=20#Ref=2020231214003115045</p><p><br/></p><p>You=
=20have=20a=20message=20from=20Designer=20Living=20Inc.=20-=20Walmart.com=
=20&nbsp;</p><p><br/></p><hr/><p><br/></p><p><strong>=20Sales=20Order=20Id:=
=20</strong>&nbsp;200011408741197</p><p><strong>=20Item:=20</strong>&nbsp;=
=20Intelligent=20Design=208-Piece=20Purple=20Boho=20All=20Season=20Comforte=
r=20Set=20with=20Bed=20Sheets,=20Queen</p><p><br/></p><p><br/></p><p>Hello=
=20<span=20style=3d"text-wrap:=20wrap;">Debra</span>/=20Walmart-</p><p>&nbs=
p;</p><p>Thank=20you=20for=20your=20email.=20We=20are=20sorry=20to=20hear=
=20your=20order=20has=20not=20arrived.=20Unfortunately,=20we=20cannot=20see=
=20further=20into=20FedEx&#39;s=20system=20as=20to=20why=20there=20have=20b=
een=20no=20scans=20for=20this=20package;=20therefore,=20we=20have=20opened=
=20a=20lost=20package=20investigation=20with=20FedEx.=20Generally,=20this=
=20will=20take=20anywhere=20between=201-8=20business=20days=20to=20resolve;=
=20however,=20it=20can=20be=20completed=20sooner.=20Once=20FedEx=20complete=
s=20their=20investigation,=20they=20will=20notify=20us=20of=20the=20results=
;=20and=20we=20in=20turn=20will=20contact=20you=20with=20an=20update.=20We=
=20appreciate=20your=20patience=20while=20the=20investigation=20is=20in=20p=
rogress.=20Thank=20you!</p><p>&nbsp;</p><p>Sincerely,</p><p>Kyle</p><p>Desi=
gner=20Living=20Customer=20Service</p><p>1-888-879-8790</p><p>info@designer=
living.com</p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p><p>Dear=20Designer=20Living=
=20Inc.&nbsp;</p><p><br/></p><p>**=20THIS=20IS=20AN=20ESCALATION=20**</p><p=
><br/></p><p>This=20is=20Walmart=20Customer=20Care,=20contacting=20you=20on=
=20behalf=20of=20the=20customer=20for=20the=20order=20below.=20The=20custom=
er=20is=20receiving=20a=20copy=20of=20this=20message.</p><p><br/></p><p><st=
rong>=20Customer=20Name:</strong>&nbsp;Debra=20Akers</p><p><strong>Customer=
=20Order=20Number:</strong>&nbsp;200011408741197</p><p><strong>Purchase=20O=
rder=20No:</strong>&nbsp;108833789344777</p><p><strong>=20Reason=20for=20Co=
ntact:=20</strong>&nbsp;My=20order=20is=20delayed</p><p><strong>=20Item=20n=
ame/number:=20</strong>&nbsp;=20Intelligent=20Design=208-Piece=20Purple=20B=
oho=20All=20Season=20Comforter=20Set=20with=20Bed=20Sheets,=20Queen/8422030=
64</p><p><strong>=20Agent=20message:=20</strong>&nbsp;=20My=20order=20is=20=
delayed.=20Please=20let=20me=20know=20its=20status.</p><p><br/></p><p><br/>=
</p><p><strong>What=20you=20need=20to=20do=20now:</strong></p><p>1.=20Reply=
=20to=20this=20message=20to=20contact=20the=20customer,=20and=20do=20so=20w=
ithin=2048=20hours,=20per=20the=20guidelines=20outlined=20in=20the=20<a=20h=
ref=3d"https://sellerhelp.walmart.com/s/guide?article=3d000006402#Customer_=
Service_Requirements">Marketplace=20Seller=20Customer=20Care=20Requirements=
.</a>=0d=0a=20<br/>=202.=20If=20there=20has=20been=20no=20reply=20to=20this=
=20communication=20within=2048=20hours,=20Walmart=20may=20proactively=20ref=
und=20the=20customer.</p><p><br/></p><p><br/></p><p>Thank=20you,&nbsp;<br/>=
=20Your=20Walmart=20Customer=20Care=20Team</p><p><br/></p><p><img=20width=
=3d"1px"=20height=3d"1px"=20alt=3d""=20src=3d"http://cccp.relay.walmart.com=
/o/eJwczFFqxCAQANDTxM8wjjOa-fBjExIo7EdpTyA6boWsgTS09PaFvcArMVXnSY1GGwBZIAQ0=
X9HypAI5eCpcfUYBUGFJuaRUHZFpEQGdRUtoGRnHwuKx5jDxJFrTNBCcuqe_8Tftz3ReYz6epvX=
civbrrURZwizCjjE4mje4kafVziuL27YZyJyx9XoMBEW_26Prubef1h8v54rLsrwP7va53u_rx3=
8AAAD__wh8OHk"/></p><p><br/></p><hr/><p><br/></p><p>Walmart=20Customer=20Se=
rvice=20Team</p><p><br/></p><p><img=20width=3d"1px"=20height=3d"1px"=20alt=
=3d""=20src=3d"http://cccp.relay.walmart.com/o/eJwEwEtOxiAQAODTlGXDPOiUBYu_=
pE1cGI2PAwCDsfrTJpXEeHs_DemDJq6mBhCLzjsQMp8B5uw8q4IrmGZSqQLAmJ3MBIXV7AEtEiA=
wkp0ARsqavDIVm9kXkYHtVe_pb_xN95auPpazmf0ou9ajP2jwURbvHTkU4mWzN554hWV1nrZtsW=
yu0M6G6et7YFvOVtJPH4_aTQ8xxueBbvH99e3pcX35DwAA__9XGjbo"/><img=20src=3d"http=
://cccp.relay.walmart.com/o/eJwczE1KxDAUAODTNMuS95O0WWQxLS0IsxA9QUzeGwOdFGJ=
RvL3gBb4Sk5JnMRJhshgInPXmM_JHCToDESbJDCXPQVW9FJ8nV9CbGtEiAcKMloDd6BUyz8ig7F=
wgGNh2OdLv-JOOZ-rXmM-nqS3XIu16KTGs0xKCI4cT8bLbG3veYNlcoH1fLJsea9NzYFvkqz6a9=
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p>
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