Subject: RE:Message from Walmart.com Customer, Ref ID: 13747E0830134C3DA1E1A8C07BD4805B #Ref 20231216003115204
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 18 Dec 2023 11:49:44 -0800

Hello Jami/ Walmart-

Thank you for your email. Can you send us a photo of the defective part of the item that you have received? Can you also include your order number in the email when sending the photo, Thanks.

Sincerely,

Kyle

Designer Living

[email-masked]

===============================================================================

Hi Designer Living,

You have received an inquiry from Jami Edwards

p4of my bedframe is defective.
one of the boards next to the screw did not hold and crumbled next to screws

You can respond to the customer directly by replying to this email. Please respond to this inquiry within 48 hours based on our Marketplace Seller Customer Care Requirements. We will keep a copy of each email sent and received to help resolve disputes, improve customer experience, and assess seller performance.

Thank you,
Walmart Customer Service Team

RefID: 13747E0830134C3DA1E1A8C07BD4805B