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Message-ID: <b6f7f00c852e4fbc@b615385a3a401ddf>
Date: Thu, 14 Dec 2023 15:06:08 -0800
Subject: RE:Please contact the customer - My order is delayed   #Ref 20231214003115045
From: "info@designerliving.com" <info@designerliving.com>
To: "a-9C7B995352734BF0A464E1BE593FFB04@relay.walmart.com" <a-9C7B995352734BF0A464E1BE593FFB04@relay.walmart.com>
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<p>Hello=20<span=20style=3d"text-wrap:=20wrap;">Debra</span>/=20Walmart-</p=
><p>&nbsp;</p><p>Thank=20you=20for=20your=20email.=20We=20are=20sorry=20to=
=20hear=20your=20order=20has=20not=20arrived.=20Unfortunately,=20we=20canno=
t=20see=20further=20into=20FedEx&#39;s=20system=20as=20to=20why=20there=20h=
ave=20been=20no=20scans=20for=20this=20package;=20therefore,=20we=20have=20=
opened=20a=20lost=20package=20investigation=20with=20FedEx.=20Generally,=20=
this=20will=20take=20anywhere=20between=201-8=20business=20days=20to=20reso=
lve;=20however,=20it=20can=20be=20completed=20sooner.=20Once=20FedEx=20comp=
letes=20their=20investigation,=20they=20will=20notify=20us=20of=20the=20res=
ults;=20and=20we=20in=20turn=20will=20contact=20you=20with=20an=20update.=
=20We=20appreciate=20your=20patience=20while=20the=20investigation=20is=20i=
n=20progress.=20Thank=20you!</p><p>&nbsp;</p><p>Sincerely,</p><p>Kyle</p><p=
>Designer=20Living=20Customer=20Service</p><p>1-888-879-8790</p><p>info@des=
ignerliving.com</p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p><p>Dear=20Designer=20Li=
ving=20Inc.&nbsp;</p><p><br/></p><p>**=20THIS=20IS=20AN=20ESCALATION=20**</=
p><p><br/></p><p>This=20is=20Walmart=20Customer=20Care,=20contacting=20you=
=20on=20behalf=20of=20the=20customer=20for=20the=20order=20below.=20The=20c=
ustomer=20is=20receiving=20a=20copy=20of=20this=20message.</p><p><br/></p><=
p><strong>=20Customer=20Name:</strong>&nbsp;Debra=20Akers</p><p><strong>Cus=
tomer=20Order=20Number:</strong>&nbsp;200011408741197</p><p><strong>Purchas=
e=20Order=20No:</strong>&nbsp;108833789344777</p><p><strong>=20Reason=20for=
=20Contact:=20</strong>&nbsp;My=20order=20is=20delayed</p><p><strong>=20Ite=
m=20name/number:=20</strong>&nbsp;=20Intelligent=20Design=208-Piece=20Purpl=
e=20Boho=20All=20Season=20Comforter=20Set=20with=20Bed=20Sheets,=20Queen/84=
2203064</p><p><strong>=20Agent=20message:=20</strong>&nbsp;=20My=20order=20=
is=20delayed.=20Please=20let=20me=20know=20its=20status.</p><p><br/></p><p>=
<br/></p><p><strong>What=20you=20need=20to=20do=20now:</strong></p><p>1.=20=
Reply=20to=20this=20message=20to=20contact=20the=20customer,=20and=20do=20s=
o=20within=2048=20hours,=20per=20the=20guidelines=20outlined=20in=20the=20<=
a=20href=3d"https://sellerhelp.walmart.com/s/guide?article=3d000006402#Cust=
omer_Service_Requirements">Marketplace=20Seller=20Customer=20Care=20Require=
ments.</a>=0d=0a=20<br/>=202.=20If=20there=20has=20been=20no=20reply=20to=
=20this=20communication=20within=2048=20hours,=20Walmart=20may=20proactivel=
y=20refund=20the=20customer.</p><p><br/></p><p><br/></p><p>Thank=20you,&nbs=
p;<br/>=20Your=20Walmart=20Customer=20Care=20Team</p><p><br/></p><p><img=20=
width=3d"1px"=20height=3d"1px"=20alt=3d""=20src=3d"http://cccp.relay.walmar=
t.com/o/eJwczFFqxCAQANDTxM8wjjOa-fBjExIo7EdpTyA6boWsgTS09PaFvcArMVXnSY1GGwB=
ZIAQ0X9HypAI5eCpcfUYBUGFJuaRUHZFpEQGdRUtoGRnHwuKx5jDxJFrTNBCcuqe_8Tftz3ReYz=
6epvXcivbrrURZwizCjjE4mje4kafVziuL27YZyJyx9XoMBEW_26Prubef1h8v54rLsrwP7va53=
u_rx38AAAD__wh8OHk"/></p>
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