Subject: RE:Re: Payment Capture Failed for Designer Living Order D23C05002E #Ref 20231212003114826
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 12 Dec 2023 13:22:28 -0800

Hello Roberta-

Thank you for your quick response. Our system shows it did not capture the payment becasue of authorization failure and is still showing that up until now. If you have tried re entering your credit card information and still did not work, you also have the option of contacting our customer service team at 1-888-879-8790 to provide a new credit card number.

Sincerely,

Kyle

Designer Living

[email-masked]

===============================================================================

I did re enter the credit card info.  It did get charged.

Kindly;

Roberta

Roberta Hainline

Property Manager

Office (530)208-5001 ext. 752

Cell (530) 208-7768

Office hours are Tue-Sat, 8am-5pm

From: Customer Service [email-masked]

Hello  Roberta-

Thank you for your order with Designer Living.  Unfortunately, your credit card transaction did not capture the full amount of  $467.46.  Please
log back into your account and confirm your credit card information such as the: credit card number, CVV code, expiration date, and billing address; or please use a different credit card.

You also have the option of contacting our customer service team at 1-888-879-8790 to provide a new credit card number.  If we do not hear from you within the next 24 business hours, this
order will be cancelled, and you will have to place a new order.

If you have already placed a new order, please let us know so we can cancel this existing order.  Thank you.

Sincerely,

Kyle

Designer Living Customer Service

1-888-879-8790

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