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Message-ID: <aa5c5a7315672da0@b1d3f143d4b72f76>
Date: Tue, 12 Dec 2023 08:24:18 -0800
Subject: RE:Please contact the customer - Damaged/Missing Parts/Not Received   #Ref 20231212003114808
From: "info@designerliving.com" <info@designerliving.com>
To: "a-CE9420130D2845EAA3A88CFD09CC1B8B@relay.walmart.com" <a-CE9420130D2845EAA3A88CFD09CC1B8B@relay.walmart.com>
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<p>Hello=20<span=20style=3d"text-wrap:=20wrap;">Idalia</span>-</p><p>&nbsp;=
</p><p>FedEx=20confirmed=20delivery=20of=20this=20package=20to=20the=20addr=
ess=20registered=20upon=20making=20the=20purchase,=20and=20provided=20a=20p=
hoto=20of=20where=20the=20package=20delivered.&nbsp;=20Unfortunately=20base=
d=20on=20these=20conditions,=20we=20are=20unable=20to=20assist=20further=20=
with=20your=20claim=20at=20this=20time.&nbsp;=20You=20may=20want=20to=20fil=
e=20a=20police=20report=20or=20file=20a=20claim=20with=20your=20home=20owne=
rs=20insurance.</p><p><img=20src=3d"https://eecsystem.com/AttachedFilesUS/E=
mailFile\Send\2023\12\12\08\79932e87-4f3b-4bfb-988b-53da9071d92bimage.png"=
=20title=3d"image.png"=20alt=3d"image.png"/></p><p>&nbsp;</p><p>Thank=20you=
,</p><p>Kyle</p><p>Customer=20Service=20Rep.</p><p>Designer=20Living</p><p>=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d</p><p><br/></p><p>Dear=20Designer=20Living=20Inc.&nbsp;</p><p>=
<br/></p><p>**=20THIS=20IS=20AN=20ESCALATION=20**</p><p><br/></p><p>This=20=
is=20Walmart=20Customer=20Care,=20contacting=20you=20on=20behalf=20of=20the=
=20customer=20for=20the=20order=20below.=20The=20customer=20is=20receiving=
=20a=20copy=20of=20this=20message.</p><p><br/></p><p><strong>=20Customer=20=
Name:</strong>&nbsp;Idalia=20Serrano</p><p><strong>Customer=20Order=20Numbe=
r:</strong>&nbsp;200011507773928</p><p><strong>Purchase=20Order=20No:</stro=
ng>&nbsp;108834218659487</p><p><strong>=20Reason=20for=20Contact:=20</stron=
g>&nbsp;Damaged/Missing=20Parts/Not=20Received</p><p><strong>=20Item=20name=
/number:=20</strong>&nbsp;=20Mi=20Zone=20Full/Queen=20Reversible=20Comforte=
r=20Set=20with=20Decor=20Pillow=204-Piece=20Metallic=20Printed=20Aqua/Purpl=
e,=20Size:=20Full/Queen/600581209</p><p><strong>=20Agent=20message:=20</str=
ong>&nbsp;=20Hello,=20I=20am=20contacting=20you=20on=20behalf=20of=20our=20=
loyal=20customer.=20The=20customer=20has=20not=20received=20this=20item.=20=
Can=20you=20please=20advise=20where=20this=20item=20is.=20Can=20you=20pleas=
e=20advise=20if=20this=20can=20be=20refunded=20to=20the=20customer=20or=20r=
eshipped.=20Customer=20has=20already=20check=20with=20family=20and=20neighb=
ors=20and=20no=20one=20seen=20the=20pkg.=20Thank=20you.</p><p><br/></p><p><=
br/></p><p><strong>What=20you=20need=20to=20do=20now:</strong></p><p>1.=20R=
eply=20to=20this=20message=20to=20contact=20the=20customer,=20and=20do=20so=
=20within=2048=20hours,=20per=20the=20guidelines=20outlined=20in=20the=20<a=
=20href=3d"https://sellerhelp.walmart.com/s/guide?article=3d000006402#Custo=
mer_Service_Requirements">Marketplace=20Seller=20Customer=20Care=20Requirem=
ents.</a>=0d=0a=20<br/>=202.=20If=20there=20has=20been=20no=20reply=20to=20=
this=20communication=20within=2048=20hours,=20Walmart=20may=20proactively=
=20refund=20the=20customer.</p><p><br/></p><p><br/></p><p>Thank=20you,&nbsp=
;<br/>=20Your=20Walmart=20Customer=20Care=20Team</p><p><br/></p><p><img=20w=
idth=3d"1px"=20height=3d"1px"=20alt=3d""=20src=3d"http://cccp.relay.walmart=
.com/o/eJwczE1KxDAUAODTNMvyfvLadJFFJ1NBmIXoCdLkZQx0MhCL4u0FL_BlHwtPVo16nIF4=
mSYW8-kt5F1FIiaZ9xQ1pR2EFHGJENkVUz0BMRISiswoI80FWFyaCivvTgYLXY_4O_7E4xH7Oab=
nw9SWatZ2vmYftsUSIMOVnJVtXXl1LrxcYQkBL-5iuq-tPAcLWb_qvWk_6ndt93_n9CGEt4HXj-=
12297_AgAA__9axjj0"/></p>
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