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Message-ID: <804d04f91751e103@803df86a5545ea19>
Date: Tue, 12 Dec 2023 07:54:36 -0800
Subject: RE:Please contact the customer - Delivered to Wrong Location/LAD   #Ref 20231211003114751
From: "info@designerliving.com" <info@designerliving.com>
To: "a-680111B079AA47B2B0EC5CAC24881127@relay.walmart.com" <a-680111B079AA47B2B0EC5CAC24881127@relay.walmart.com>
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<p>Hello=20<span=20style=3d"text-wrap:=20wrap;">Catherine</span>/=20Walmart=
-</p><p>&nbsp;</p><p>Thank=20you=20for=20your=20email.=20We=20are=20sorry=
=20to=20hear=20your=20order=20has=20not=20arrived.=20Unfortunately,=20we=20=
cannot=20see=20further=20into=20FedEx&#39;s=20system=20as=20to=20why=20ther=
e=20have=20been=20no=20scans=20for=20this=20package;=20therefore,=20we=20ha=
ve=20opened=20a=20lost=20package=20investigation=20with=20FedEx.=20Generall=
y,=20this=20will=20take=20anywhere=20between=201-8=20business=20days=20to=
=20resolve;=20however,=20it=20can=20be=20completed=20sooner.=20Once=20FedEx=
=20completes=20their=20investigation,=20they=20will=20notify=20us=20of=20th=
e=20results;=20and=20we=20in=20turn=20will=20contact=20you=20with=20an=20up=
date.=20We=20appreciate=20your=20patience=20while=20the=20investigation=20i=
s=20in=20progress.=20Thank=20you!</p><p>&nbsp;</p><p>Sincerely,</p><p>Kyle<=
/p><p>Designer=20Living=20Customer=20Service</p><p>1-888-879-8790</p><p>inf=
o@designerliving.com</p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p><p>Dear=20Designer=
=20Living=20Inc.&nbsp;</p><p><br/></p><p>**=20THIS=20IS=20AN=20ESCALATION=
=20**</p><p><br/></p><p>This=20is=20Walmart=20Customer=20Care,=20contacting=
=20you=20on=20behalf=20of=20the=20customer=20for=20the=20order=20below.=20T=
he=20customer=20is=20receiving=20a=20copy=20of=20this=20message.</p><p><br/=
></p><p><strong>=20Customer=20Name:</strong>&nbsp;Catherine=20Hopper</p><p>=
<strong>Customer=20Order=20Number:</strong>&nbsp;200011534540851</p><p><str=
ong>Purchase=20Order=20No:</strong>&nbsp;108832946800498</p><p><strong>=20R=
eason=20for=20Contact:=20</strong>&nbsp;Delivered=20to=20Wrong=20Location/L=
AD</p><p><strong>=20Item=20name/number:=20</strong>&nbsp;=20Comfort=20Space=
s=203-Piece=20Full/Queen=20Reversible=20Comforter=20Sets=20Microfiber=20Dow=
n=20Alternative=20Bedding=20Set=20Gray/Yellow/552518921</p><p><strong>=20Ag=
ent=20message:=20</strong>&nbsp;=20Hi=20!=20This=20order=20is=20delayed=20t=
oo=20much,=20would=20like=20to=20cancel</p><p><br/></p><p><br/></p><p><stro=
ng>What=20you=20need=20to=20do=20now:</strong></p><p>1.=20Reply=20to=20this=
=20message=20to=20contact=20the=20customer,=20and=20do=20so=20within=2048=
=20hours,=20per=20the=20guidelines=20outlined=20in=20the=20<a=20href=3d"htt=
ps://sellerhelp.walmart.com/s/guide?article=3d000006402#Customer_Service_Re=
quirements">Marketplace=20Seller=20Customer=20Care=20Requirements.</a>=0d=
=0a=20<br/>=202.=20If=20there=20has=20been=20no=20reply=20to=20this=20commu=
nication=20within=2048=20hours,=20Walmart=20may=20proactively=20refund=20th=
e=20customer.</p><p><br/></p><p><br/></p><p>Thank=20you,&nbsp;<br/>=20Your=
=20Walmart=20Customer=20Care=20Team</p><p><br/></p><p><img=20width=3d"1px"=
=20height=3d"1px"=20alt=3d""=20src=3d"http://cccp.relay.walmart.com/o/eJwcz=
EFq7DAMANDTxMsgyYptLbxITBYfZvFpT6CJlakh44E0tPT2hV7g1ay7D2zOMkYgz9ELuY9MSVVY=
ZOcoW1DECn66s59MJCCoa5mAPBISEAZPIyjdyRLzbhCS4MBw2qE_47ceTz2vcXs9Xetbq9avfzW=
HBIi4QJR55rjQAmuZylyIU0Kk6M7c-v4aGKp9tke382hfrT_-nCuXUv4Pfn5fb7f17TcAAP__hr=
E3ZQ"/></p>
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