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Message-ID: <af319bc77abff738@881db126d11dd2df>
Date: Mon, 11 Dec 2023 09:35:24 -0800
Subject: RE:Please contact the customer - Damaged/Missing Parts/Not Received   #Ref 20231211003114691
From: "info@designerliving.com" <info@designerliving.com>
To: "a-B3C099CC87934D18819BC38645DC370E@relay.walmart.com" <a-B3C099CC87934D18819BC38645DC370E@relay.walmart.com>
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<p>Hello&nbsp;<span=20style=3d"text-wrap:=20wrap;">Roxanne/=20Walmart-</spa=
n></p><p><span=20style=3d"text-wrap:=20wrap;"><br/></span></p><p><span=20st=
yle=3d"text-wrap:=20wrap;">Thank=20you=20for=20your=20email.=20Can=20you=20=
send=20us=20a=20photo=20of=20the=20damaged=20part=20of=20the=20item?</span>=
</p><p><span=20style=3d"text-wrap:=20wrap;"><br/></span></p><p><span=20styl=
e=3d"text-wrap:=20wrap;">Sincerely,</span></p><p><span=20style=3d"text-wrap=
:=20wrap;">Kyle</span></p><p><span=20style=3d"text-wrap:=20wrap;">Designer=
=20Living</span></p><p><span=20style=3d"text-wrap:=20wrap;">info@designerli=
ving.com</span></p><p><br/></p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p><p>Dear=20D=
esigner=20Living=20Inc.&nbsp;</p><p><br/></p><p>**=20THIS=20IS=20AN=20ESCAL=
ATION=20**</p><p><br/></p><p>This=20is=20Walmart=20Customer=20Care,=20conta=
cting=20you=20on=20behalf=20of=20the=20customer=20for=20the=20order=20below=
.=20The=20customer=20is=20receiving=20a=20copy=20of=20this=20message.</p><p=
><br/></p><p><strong>=20Customer=20Name:</strong>&nbsp;Roxanne=20Luckett</p=
><p><strong>Customer=20Order=20Number:</strong>&nbsp;200011499428196</p><p>=
<strong>Purchase=20Order=20No:</strong>&nbsp;108834011340627</p><p><strong>=
=20Reason=20for=20Contact:=20</strong>&nbsp;Damaged/Missing=20Parts/Not=20R=
eceived</p><p><strong>=20Item=20name/number:=20</strong>&nbsp;=20510=20Desi=
gn=20Quilted=20Upholstered=20Platform=20Full=20Size=20Bed=20Frame=20with=20=
Headboard=20Wooden=20Charcoal,=20Size:=20Full,=20Actual=20Color:=20Charcoal=
/420248020</p><p><strong>=20Agent=20message:=20</strong>&nbsp;=20hi=20this=
=20is=20christelle=20from=20customer=20service=20walmart.=20Please=20be=20i=
nformed=20that=20the=20item=20that=20was=20received=20by=20the=20customer=
=20was=20damaged=20on=20one=20side=20of=20the=20headboard.=20Please=20respn=
d=20back=20for=20a=20replacement.=20Customer=20would=20still=20like=20to=20=
have=20the=20item.</p><p><br/></p><p><br/></p><p><strong>What=20you=20need=
=20to=20do=20now:</strong></p><p>1.=20Reply=20to=20this=20message=20to=20co=
ntact=20the=20customer,=20and=20do=20so=20within=2048=20hours,=20per=20the=
=20guidelines=20outlined=20in=20the=20<a=20href=3d"https://sellerhelp.walma=
rt.com/s/guide?article=3d000006402#Customer_Service_Requirements">Marketpla=
ce=20Seller=20Customer=20Care=20Requirements.</a>=0d=0a=20<br/>=202.=20If=
=20there=20has=20been=20no=20reply=20to=20this=20communication=20within=204=
8=20hours,=20Walmart=20may=20proactively=20refund=20the=20customer.</p><p><=
br/></p><p><br/></p><p>Thank=20you,&nbsp;<br/>=20Your=20Walmart=20Customer=
=20Care=20Team</p><p><br/></p><p><img=20width=3d"1px"=20height=3d"1px"=20al=
t=3d""=20src=3d"http://cccp.relay.walmart.com/o/eJwczEtq8zAQAODTWEszL70WWvx=
RvPghi9KeYOqRU4GjgGtaevtCL_BZ0Y2DNNcKRiCGSMLuo-RNgZME8mRhDRaC2mYqqzE39OJ6IS=
BGQkQPkXjWGHNTooSm6tP7JHC0XX_mb90fepzz-ny4PtZubZz_rVy4Qs61pphZrpgS5kvlFMRfK=
0dY3FH62J6TgLXPfh_t2PtXH_c_5yy11peJ_70tt9vy-hsAAP__Ivg4nw"/></p>
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