Subject: RE:Message from Walmart.com Customer: Where is my order, 200011314242085 #Ref 20231209003114558
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 11 Dec 2023 08:35:16 -0800

Hello Hunter/ Walmart-

Thank you for your email and we apologize that your item did not arrive. As our one time courtesy, we will send you a replacement order. Can you please confirm the address in where we will send the replacement order?

Sincerely,

Kyle

Designer Living

[email-masked]

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Dear Designer Living Inc.,

Hunter Barnes wants to connect with you for the order below:

Customer Order Number:  200011314242085

Purchase Order No:  108831589352096

Reason for Contact:  Where is my order

Item name/number:  Comfort Spaces 9-Pieces Queen Bed in a Bag Comforter Sets Microfiber Down Alternative Daisies Green with Sheet Set and Side Pockets/1623970964

Customer Message:

Good Afternoon,

It's been nearly a month and the Fedex tracking says they have not received the item for shipping yet. Please deliver the item or cancel the order.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team