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Message-ID: <88b58e49cc10d78f@85497434eb895743>
Date: Thu, 07 Dec 2023 13:10:28 -0800
Subject: RE:Please contact the customer - My order is delayed   #Ref 20231207003114346
From: "info@designerliving.com" <info@designerliving.com>
To: "a-33E25F1DFCF340A381C529BD59669B6C@relay.walmart.com" <a-33E25F1DFCF340A381C529BD59669B6C@relay.walmart.com>
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<p>Hello=20P<span=20style=3d"text-wrap:=20wrap;">hillip</span>/=20Walmart-<=
/p><p>&nbsp;</p><p>Thank=20you=20for=20your=20email.=20We=20are=20sorry=20t=
o=20hear=20your=20order=20has=20not=20arrived.=20Unfortunately,=20we=20cann=
ot=20see=20further=20into=20FedEx&#39;s=20system=20as=20to=20why=20there=20=
have=20been=20no=20scans=20for=20this=20package;=20therefore,=20we=20have=
=20opened=20a=20lost=20package=20investigation=20with=20FedEx.=20Generally,=
=20this=20will=20take=20anywhere=20between=201-8=20business=20days=20to=20r=
esolve;=20however,=20it=20can=20be=20completed=20sooner.=20Once=20FedEx=20c=
ompletes=20their=20investigation,=20they=20will=20notify=20us=20of=20the=20=
results;=20and=20we=20in=20turn=20will=20contact=20you=20with=20an=20update=
.=20We=20appreciate=20your=20patience=20while=20the=20investigation=20is=20=
in=20progress.=20Thank=20you!</p><p>&nbsp;</p><p>Sincerely,</p><p>Kyle</p><=
p>Designer=20Living=20Customer=20Service</p><p>1-888-879-8790</p><p>info@de=
signerliving.com</p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p><p>Dear=20Designer=20Li=
ving=20Inc.&nbsp;</p><p><br/></p><p>**=20THIS=20IS=20AN=20ESCALATION=20**</=
p><p><br/></p><p>This=20is=20Walmart=20Customer=20Care,=20contacting=20you=
=20on=20behalf=20of=20the=20customer=20for=20the=20order=20below.=20The=20c=
ustomer=20is=20receiving=20a=20copy=20of=20this=20message.</p><p><br/></p><=
p><strong>=20Customer=20Name:</strong>&nbsp;phillip=20newman</p><p><strong>=
Customer=20Order=20Number:</strong>&nbsp;200011496335479</p><p><strong>Purc=
hase=20Order=20No:</strong>&nbsp;108832218627956</p><p><strong>=20Reason=20=
for=20Contact:=20</strong>&nbsp;My=20order=20is=20delayed</p><p><strong>=20=
Item=20name/number:=20</strong>&nbsp;=20Comfort=20Spaces=20Sherpa=20Down=20=
Alternative=20Comforter=20Sets=204-Piece=20Plaid=20Print=20Bedding=20Set=20=
with=20Throw=20Navy=20Blue,=20King/Cal=20King/235481182</p><p><strong>=20Ag=
ent=20message:=20</strong>&nbsp;=20My=20order=20is=20delayed.=20Please=20le=
t=20me=20know=20its=20status.</p><p><br/></p><p><br/></p><p><strong>What=20=
you=20need=20to=20do=20now:</strong></p><p>1.=20Reply=20to=20this=20message=
=20to=20contact=20the=20customer,=20and=20do=20so=20within=2048=20hours,=20=
per=20the=20guidelines=20outlined=20in=20the=20<a=20href=3d"https://sellerh=
elp.walmart.com/s/guide?article=3d000006402#Customer_Service_Requirements">=
Marketplace=20Seller=20Customer=20Care=20Requirements.</a>=0d=0a=20<br/>=20=
2.=20If=20there=20has=20been=20no=20reply=20to=20this=20communication=20wit=
hin=2048=20hours,=20Walmart=20may=20proactively=20refund=20the=20customer.<=
/p><p><br/></p><p><br/></p><p>Thank=20you,&nbsp;<br/>=20Your=20Walmart=20Cu=
stomer=20Care=20Team</p><p><br/></p><p><img=20width=3d"1px"=20height=3d"1px=
"=20alt=3d""=20src=3d"http://cccp.relay.walmart.com/o/eJwczFFqxCAQANDTxM8wz=
oyjfvix6yZQ2I_SnkCj2QpZA2lo6e0Le4FXQlpJuKoatAXtLVsE9RWsZHbFMmQBIz5BzmYpmQEK=
is6kWkBA0ghWOzYIo3eYhHN2zqxLLTQwHHVLf-Nv2p7pOMdlf6rWl1ZqP99KIJrQzPo2x5kYLuR=
0NOivN-NF_FWiOkLr6z4wlPrdHr0eW_tp_fFyzhBjfB_o8jnd79PHfwAAAP__73A4XQ"/></p>
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