Subject: RE:Re: Re: Message from Walmart.com Customer: Where is my order, 200011339381792 #Ref 20231206003114227
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 06 Dec 2023 13:08:58 -0800

Hello Theodora/ Walmart -

Thank you for confirming your shipping address. We have processed the replacement order. Please allow 5-7 business days for FedEx Ground delivery.

Meanwhile, you can just dispose or donate the set you have now once the replacement arrives.

Sincerely,

Kyle

Designer Living Customer Service

1-888-879-8790

[email-masked]

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The mailing address is,

Theodora Anastos

196 Millers Falls Rd

Northfield, MA 01360

What are we supposed to do with the wrong item that was delivered?

On Wed, Dec 6, 2023, 3:33 PM Designer Living Inc. <[email-masked]> wrote:

Hello Kelvin/ Walmart-

Thank you for that information and we apologize for the wrong item that you have recieved. As our one time courtesy, we will send you a replacement order. Can you please confirm the address where we will send the replacement?

Sincerely,

Kyle

Designer Living

[email-masked]

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Here are the labels, there was nothing in package itself.

On Wed, Dec 6, 2023, 10:20 AM Designer Living Inc. <[email-masked]> wrote:

Thank you for your Email!  One of our Customer Service representatives will respond to your inquiry within the next 24 business hours.  We have assigned a reference number to your email subject, so please do not change or remove the subject of your email.

Please note that our business hours of operation are Monday   Friday, 7:00am   3:30pm PST.

Sincerely,

Designer Living Customer Service