Subject: RE:Message from Walmart.com Customer: Ask a question, 200011569884116 #Ref 20231204003114068
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 05 Dec 2023 07:50:53 -0800

Hello Sivakrishna/ Walmart-

Thank you for your email. Can you send us a photo of the product label that can be found in the item packaging?

Sincerely,

Kyle

Designer Living

[email-masked]

===============================================================================

Dear Designer Living Inc.,

sivakrishna ineni wants to connect with you for the order below:

Customer Order Number:  200011569884116

Purchase Order No:  108832016004268

Reason for Contact:  Ask a question

Item name/number:  510 Design Queen Headboard with Platform Bed and Wood Slats Modern Channel Tufted Upholstered Tan/697074281

Customer Message:

Hi! This is Charolyn from Walmart.com contacting you on behalf of the customer.

Customer wants to be refunded on the item he received wrong / did fit on his bed

Please get in touch with the customer within 48 hours or Walmart will take over

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team