Subject: RE:Message from Walmart: Other Reason #Ref 20231204003114028
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 04 Dec 2023 08:54:32 -0800

Hello Vijay/ Walmart-

Thank you for your email. We are sorry to hear your order has not arrived. Unfortunately, we cannot see further into FedEx's system as to why there have been no scans for this package; therefore, we have opened a lost package investigation with FedEx. Generally, this will take anywhere between 1-8 business days to resolve; however, it can be completed sooner. Once FedEx completes their investigation, they will notify us of the results; and we in turn will contact you with an update. We appreciate your patience while the investigation is in progress. Thank you!

Sincerely,

Kyle

Designer Living Customer Service

1-888-879-8790

[email-masked]

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Hi Designer Living Inc.,

You have received an inquiry from Vijay Thipparthi about your following item.

Order Number:  200011518605506

Item:  510 Design Queen Headboard with Platform Bed and Wood Slats Modern Channel Tufted Upholstered Tan, Size: Queen, Actual Color: Tan

Message:

item has not been delivered yet contact the cx and process the refund

Thank you,
Walmart Customer Service Team

RefID: 11C8E964C48041609E69EDDD1F1592A3