Subject: RE:Message from Walmart: Where is my order #Ref 20231203003113978
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 04 Dec 2023 08:29:46 -0800

Hello Laquena-

FedEx confirmed delivery of this package to the address registered upon making the purchase, and provided a photo of where the package delivered.  Unfortunately based on these conditions, we are unable to assist further with your claim at this time.  You may want to file a police report or file a claim with your home owners insurance.

Thank you,

Kyle

Customer Service Rep.

Designer Living

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Hi Designer Living Inc.,

You have received an inquiry from laquena martin about your following item.

Order Number:  200011496902921

Item:  Comfort Spaces Cozy 3-Piece King Comforter Sets Luxe Velvet All Season Down Alternative Bedding Set Gray, Size: King, Actual Color: Grey

Message:

The item was never received, she'd like to get a replacement and not a refund, pls, help us with a resolution since she really needs to get the item itself, please. Thanks.

Thank you,
Walmart Customer Service Team

RefID: EFA3C2CA3A9C4683BC15DCD51F1C3DAA