Subject: RE:Message from Walmart: Other Reason #Ref 20231201003113740
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Fri, 01 Dec 2023 10:32:57 -0800

Hello Rachel/ Walmart-

Thank you for your email. We are sorry to hear your order has not arrived. Unfortunately, we cannot see further into FedEx's system as to why there have been no scans for this package; therefore, we have opened a lost package investigation with FedEx. Generally, this will take anywhere between 1-8 business days to resolve; however, it can be completed sooner. Once FedEx completes their investigation, they will notify us of the results; and we in turn will contact you with an update. We appreciate your patience while the investigation is in progress. Thank you!

Sincerely,

Kyle

Designer Living Customer Service

1-888-879-8790

[email-masked]

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Hi Designer Living Inc.,

You have received an inquiry from Rachel Benboe about your following item.

Order Number:  200011499684150

Item:  Comfort Spaces 9 Piece Bed in a Bag King Comforter Sets Down Alternative with Sheet Set and Side Pockets, Coral

Message:

Hi this is Walmart.com on customer's behalf. The reason for this email is because our mutual customer is requesting a replacement because the customer did not get the item Comfort Spaces 9 Piece Bed in a Bag King, please check this out, thank you.

Thank you,
Walmart Customer Service Team

RefID: ED921E2A399149BE9C3D9C899CEC545B