Subject: RE:Message from Walmart.com Customer: Ask a question, 200011444058153 #Ref 20231130003113640
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Fri, 01 Dec 2023 07:15:22 -0800

Hello Rutuja/ Walmart-

Thank you for your email. Have you tried to fully open the package? Becasue sometimes the shams are placed at the center of the comforter.

Sincerely,

Kyle

Designer Living

[email-masked]

===============================================================================

Dear Designer Living Inc.,

rutuja tikare wants to connect with you for the order below:

Customer Order Number:  200011444058153

Purchase Order No:  108833268102255

Reason for Contact:  Ask a question

Item name/number:  Comfort Spaces 9-Pieces King Bed in a Bag Comforter Sets Microfiber Down Alternative Daisies Green with Sheet Set and Side Pockets/1855860771

Customer Message:

I haven’t received the shams with the order as it is mentioned it contains a sham

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team