Subject: RE:Message from Walmart.com Customer: Give feedback, 200011483062338 #Ref 20231126003113225
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Sun, 26 Nov 2023 15:32:10 -0800

Hello John / Walmart-

Thank you for reaching out. Unfortunately, it is no longer possible to cancel Order #200011483062338 / Purchase Order No: 108832953201510, as it has already been shipped on FedEx tracking number 786875747892. The package is currently in transit, with an expected delivery date of Wednesday, 11/29.  You may want to consider reaching out to FedEx directly. You can contact FedEx customer service at 800-463-3339. Additionally, you may want to inquire about holding the package at your local facility and scheduling a pickup time that suits your availability.

TRACKING ID

786875747892

SCHEDULED DELIVERY DATE

Wednesday11/29/23 by end of day

DELIVERY STATUS

On the way

Sincerely,

Helita

Designer Living Customer Service

1-888-879-8790

[email-masked]

===============================================================================

Dear Designer Living Inc.,

John Reinheimer wants to connect with you for the order below:

Customer Order Number:  200011483062338

Purchase Order No:  108832953201510

Reason for Contact:  Give feedback

Item name/number:  Comfort Spaces 9-Piece Down Alternative Queen Size Bed in a Bag Comforter Set with Sheets and Side Pockets, Blue/Red/1772840977

Customer Message:

I need to cancel the order because it has a wrong address and I will not get the product on my home.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team