Subject: RE:Message from Walmart.com Customer: Ask a question, 200011477400869 #Ref 20231125003113143
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Sun, 26 Nov 2023 14:41:39 -0800

Hello Erica / Walmart-

Thank you for reaching out. Kindly note that we do not customize package items. All products are assembled and prepackaged directly by the manufacturer; and as a result, the packaging cannot be altered once it arrives at our facility. The item will be shipped in the same condition as we received it from the manufacturer.  We appreciate your understanding.

Sincerely,

Helita

Designer Living Customer Service

1-888-879-8790

[email-masked]

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Dear Designer Living,

Erica Tyz wants to connect with you for the order below:

Customer Order Number:  200011477400869

Purchase Order No:  None

Reason for Contact:  Ask a question

Item name/number:  Urban Habitat Kids Reversible Cotton Twin/Twin XL Comforter Set 3-Piece Sunshine Print Yellow/Coral/1300691530

Customer Message:

is there any way this order and be placed in a box please as its a Christmas  present  please

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team