Subject: RE:Message from Walmart.com Customer: Question or comment, 200011378787760 #Ref 20231123003112885
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 23 Nov 2023 13:15:47 -0800

Hello Walmart Team-

Kindly note we have already been in contact with, Enoemys Reyes.  A full replacement order was processed and shipped on FedEx tracking # 786726466969.  Please allow 5-7 business days for delivery. Thank you.

Sincerely,

Helita

Designer Living Customer Service

1-888-879-8790

[email-masked]

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Dear Designer Living Inc.,

enoemys reyes wants to connect with you for the order below:

Customer Order Number:  200011378787760

Purchase Order No:  108831897127105

Reason for Contact:  Question or comment

Item name/number:  510 Design Quilted Upholstered Platform Full Size Bed Frame with Headboard Wooden Charcoal/420248020

Customer Message:

Hi,  this is Walmart.com in behalf of the customer who did not  received the entire order, she only received the headboard and nothing else, we need to you process the replacement for all the frame of the bed as soon as possible please and thanks.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team