Subject: RE:RE: Message from Walmart.com Customer: Cancel my order, 200011398369312 #Ref 20231123003112873
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 23 Nov 2023 13:07:18 -0800

Hello Tania-

Unfortunately updating the address is not possible once the shipping labels have been printed. Your order is already loaded onto a 50-foot trailer alongside 3,000+ other orders. If you wish to redirect the package, consider reaching out to FedEx to arrange for it to be held at your local facility. You may want to contact FedEx's customer service at 800.463.3339 for further assistance in arranging to have the package held.

Sincerely,

Helita

Designer Living Customer Service

1-888-879-8790

[email-masked]

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I just wanted to change the delivery address…is that possible?

From: [email-masked]

Hello Tania / Walmart-

Thank you for your email.  Unfortunately it is too late to cancel Order # 200011398369312 / Purchase Order No: 108832844132344.  This order is already processing and too far into the system to prevent shipment at this time.

This order will be shipping on FedEx tracking # 786794502324.

Sincerely,

Helita

Designer Living Customer Service

1-888-879-8790

[email-masked]

===============================================================================

Dear Designer Living,

Tania Shirton wants to connect with you for the order below:

Customer Order Number:  200011398369312

Purchase Order No:  None

Reason for Contact:  Cancel my order

Item name/number:  Madison Park Reversible Full/Queen Quilt Set Reverse to Sherpa with Decor Pillow, 4-Piece Red Buffalo Plaid Cozy Soft Lightweight bedding for All Season/269448875

Customer Message:

Cancellation is requested

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team