Subject: RE:Message from Walmart.com Customer: Where is my order, 200011370998838 #Ref 20231118003112376
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 20 Nov 2023 07:33:07 -0800

Hello Angelia/ Walmart-

Thank you for your email. Unfortunately, we cannot see further into FedEx system as to why there have been no scans for this package. As our one time courtesy, we will send you a replacement order. Can you please confirm the address in where we will send the replacement?

Sincerely,

Kyle

Designer Living

[email-masked]

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Dear Designer Living,

Angelia Barber wants to connect with you for the order below:

Customer Order Number:  200011370998838

Purchase Order No:  None

Reason for Contact:  Where is my order

Item name/number:  Comfort Spaces 9-Pieces Queen Bed in a Bag Comforter Sets Microfiber Down Alternative Daisies Green with Sheet Set and Side Pockets/1623970964

Customer Message:

just wondering where this item is?

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team