Subject: RE:Message from Walmart.com Customer: Ask a question, 200011190828454 #Ref 20231115003112061
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 15 Nov 2023 07:46:05 -0800

Hello Jerry/ Walmart-

Thank you for that information. Please be advised once a return has been received, our warehouse inspects all returns, to ensure that items are not damaged etc. and are in their original packaging.  They will then process the paperwork and forward onto our Customer Service team to process the refund.  The whole process takes approximately 15-20 business days.  Once your refund has been processed you will be notified by email.

Sincerely,

Kyle

Designer Living

[email-masked]

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Dear Designer Living Inc.,

Jerry Bond wants to connect with you for the order below:

Customer Order Number:  200011190828454

Purchase Order No:  108822958033307

Reason for Contact:  Ask a question

Item name/number:  Woolrich  Full/Queen Down Alternative Comforter Set with Matching Sham Grey/Black Buffalo Check/1604723828

Customer Message:

This item was returned

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team